We are seeking an experienced SAP SuccessFactors Analyst to join a well-established organisation on a fixed-term basis. This role will play a key part in supporting and enhancing an existing SAP SuccessFactors environment, ensuring users receive a high-quality service while helping to drive continuous improvement across the platform.Working closely with internal stakeholders, technology partners and project teams, you will be responsible for investigating issues, resolving system queries and supporting a range of enhancement initiatives designed to maximise the value of the SuccessFactors investment.
Key Responsibilities
Provide functional support across SAP SuccessFactors modules
Troubleshoot system issues and manage incident resolution
Investigate root causes and implement long-term solutions
Support testing activities for system changes and enhancements
Work with third-party partners to resolve technical and functional issues
Assist with system improvements, configuration changes and process optimisation
Produce and maintain system documentation and knowledge articles
Support business users through effective stakeholder engagementSkills & Experience
Previous experience supporting SAP SuccessFactors environments
Strong troubleshooting and issue resolution capabilities
Experience working with HR stakeholders and end users
Understanding of SuccessFactors processes and best practices
Strong communication and stakeholder management skills
Experience working with external support partners or system integrators would be advantageousBenefits
Competitive salary
20% employer pension contribution
27 days annual leave plus statutory holidays
Fully remote working
Opportunity to contribute to an established HR technology landscapeHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary description
£60000.00 - £70000.00 per year