Contract Administrator - Construction

Contract Administrator

Salary: £28,000–£32,000 per annum

We are looking for an organised, proactive and reliable Contract Administrator to join our Contracts team.

This is a varied role supporting the day-to-day administration of an assigned division and helping ensure works are delivered efficiently, appointments are managed effectively and clients, tenants and residents receive a high level of service.

The Role

Reporting to the Project Manager or Head of Operations, you will provide essential administrative and coordination support across live contracts.

Key Responsibilities

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Answering, screening and directing telephone enquiries.

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Managing tenant and resident appointment bookings by phone, email and letter.

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Recording appointments accurately on internal systems and calendars.

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Issuing and monitoring subcontractor workloads and scheduling jobs.

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Rescheduling appointments where access is unavailable or staff are absent.

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Preparing and sending appointment and cancellation notifications.

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Providing client administrators with updated resident/tenant access schedules within required timescales.

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Raising purchase orders for materials and subcontractors in line with company procedures.

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Resolving purchase order queries.

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Liaising with Contract Managers to support the smooth running of daily operations.

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Managing resident and tenant queries and complaints, keeping people updated on progress and resolutions.

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Sending customer satisfaction surveys and collating feedback.

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Providing general administrative and clerical support.

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Supporting resident liaison activities.

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Greeting visitors and receiving deliveries when required.

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Maintaining confidentiality and considering health and safety within the office environment.

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Undertaking other reasonable duties as required.

About You

We are looking for someone who is hands-on, organised and confident dealing with people. You should be able to work independently while also being a strong team player.

You will ideally have:

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Experience in office or contract administration.

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Excellent attention to detail and accuracy.

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Good written and verbal communication skills.

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Good working knowledge of Microsoft Excel, Word and Outlook.

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Strong time-management and organisational skills.

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The ability to prioritise workloads and meet deadlines.

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A proactive approach and the confidence to use your own initiative.

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Strong interpersonal and decision-making skills.

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A professional, honest and trustworthy approach.

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The ability to maintain confidentiality.

What We Offer

Salary: £28,000–£32,000 per annum

This is an excellent opportunity for an experienced administrator who enjoys a busy, varied role and wants to develop their career within contracts and operations.

Apply now with your CV to be considered