We have an opportunity for a Supported Living Manager to join our new supported living service in Birmingham where we provide 24-hour supported living support for adults that live with Learning Disabilities and additional health issues.
Shenstone Road comprises of two brand new, purpose built buildings, located adjacent to each other, each with 9 individual flats. The service supports up to 18 people with a mixture of complex and non-complex needs. People who live at Shenstone Road will be supported to live their lives to the fullest and their teams will provide care, support and a close knit community atmosphere for all those that live there. You will support people with their emotional, physical and cultural needs as well as assisting with any personal care needs that is needed and all aspects of daily life.
We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.
Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change.
Role Responsibility
As the Supported Living Manager, your focus will always be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our excellent digital care management system in collaboration with the people we support, family members and other professionals. You will be responsible for everyday operational management.
This position would also suit a Team Manager/Team Leader someone who currently has management responsibilities, who is looking to take that next step in their career into a more senior management position. You will be managing a team through a time of change and having a background in a supporting living setting will be an advantage. Flexibility is essential and you should also have a full driving license and access to a car.
The Ideal Candidate
Desirable Experience and Skills
Demonstrable management experience within the care sector, customer service environments, or broader business operations.
Ideally, prior experience working within the learning disability sector. Exceptional candidates without this background may still be considered.
Strong understanding of Care Quality Commission (CQC) regulations, with the ability to effectively apply this knowledge in the management of regulated services.
A track record of enhancing service delivery through creative thinking, innovation, and continuous improvement.
Experience overseeing multiple properties, service locations, or small business units.
Comprehensive understanding & knowledge of supported living models, including operational and person-centred care principles.
Experience managing budgets, with a clear understanding of financial controls and the ability to maintain services within agreed financial parameters.
Skilled in team leadership, managing staff teams, including talent development, performance management, and fostering a positive workplace culture.
Personal qualities that inspire and motivate staff, with the ability to delegate effectively and nurture leadership within the team.
Excellent verbal and written communication skills, with the ability to engage confidently with diverse audiences.
Ability to work collaboratively with Commissioners, external stakeholders, regulatory bodies, and other partners involved in service delivery.
Willingness to participate in an on-call rota as part of service management responsibilities.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents
Salary description
£41000.00 - £41000.00 per year