Air Freight Export Operator

Our client an established international freight forwarding company, built on strong and reliable business practices, they have successfully grown through multiple global economic cycles and continue to evolve within a dynamic industry, are looking to add a talented Air Freight Export Operator to join their supportive team based in Colnbrook, Berkshire.
On Offer:
* The opportunity to join a fast growing business, and close team.
* Competitive Salary dependent on skills and experience
* Monday to Friday working hours with flexibility around start and finish time
* Supportive and dynamic team environment
Duties and Responsibilities of the Air Freight Export Operator:
* Reporting to the Operations Director
* Complete Air Freight Export Operations from start to finish.
* Cutting MAWBs and HAWBs while demonstrating knowledge of country requirements, IATA rates and airline requirements, including operator variations and promotional references.
* Negotiating with airlines to achieve maximum margins.
* Completing Customs entries and demonstrating knowledge of more complex procedure codes, including IPR, bonded shipments and export licensing.
* Using Customs software, Descartes.
* Providing quotations and demonstrating an understanding of current market rates.
* Maintaining high levels of customer service throughout, including providing agents with post-flight information and departure advice.
* Applying strong day-to-day problem-solving skills, proactively identifying issues as they arise and finding practical, effective solutions to ensure shipments progress smoothly.
* Providing a reliable safety net to ensure that nothing is overlooked or missed.
* Working effectively within a fast-paced environment while maintaining strong email management and prompt response times.
* Communicating confidently and professionally, both verbally and in writing, with a wide range of external customers, agents and internal stakeholders.
To be Considered for the Air Freight Export Operator:
* Proven air freight export operations experience.
* CDS Export Experience- Full Capability.
* Strong organisational and time-management skills,
* Excellent verbal and written communication skills, with the confidence to communicate clearly and professionally with customers, suppliers, airlines, overseas agents and internal colleagues.
* Reliable and punctual
* Exceptional attention to detail
* Good day-to-day problem-solving skills
* Proficiency in Microsoft Office, particularly Excel, Word and Outlook
* A positive, proactive and adaptable attitude, with a willingness to support colleagues and respond constructively to changing priorities.
* Eager to learn and develop, with the ability to absorb new information, systems, processes and industry requirements.
For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry