Observation Assessor - Health & Social Care

Job Role: Observation Assessor – Health & Social Care
Location: South West England (Covering Portsmouth, Southampton, Bournemouth, Brighton and surrounding areas)
Salary: up to £37,800+ OTE
Structure:

£33,000 Basic
£400 per month bonus upon achieving 40 observations per month
Additional £10 paid for every observation completed above the 40-target threshold Contract: Permanent, Full-Time
Hours: Monday to Friday, 8:45am – 4:45pm
  
Please Note: Due to the nature of this role, a full UK drivers license & access to own vehicle is required
  
Role Overview
We are recruiting an experienced Observation Assessor – Health & Social Care to support apprenticeship delivery across the South West region.
This is a field-based role focused on conducting high-quality workplace observations for learners undertaking Health & Social Care qualifications delivered through City & Guilds.
Working closely with the Performance Development Managers (PDMs), you will provide specialist observation support, helping learners generate the evidence required to successfully progress through their apprenticeship programmes.
Unlike traditional assessor roles, this position carries no learner caseload responsibility, allowing you to focus entirely on workplace observations, learner progression and quality assurance activities.
This role is ideal for an experienced Health & Social Care professional who enjoys travelling, working autonomously, and supporting learners to achieve their qualifications through high-quality assessment practice.
  
Key Responsibilities
  
Observation & Assessment Delivery

Conduct planned workplace observations for learners undertaking Health & Social Care qualifications up to Level 5
Travel extensively across the South West region to complete face-to-face observations
Work closely alongside Performance Development Managers to support learner progression 
Observe learner practice against qualification standards and assessment requirements
Gather high-quality evidence to support achievement of Knowledge, Skills and Behaviours (KSBs)
Provide detailed, constructive and developmental feedback following observations
Ensure observations are completed in line with learner development plans and qualification timelines Quality & Compliance

Ensure all observations meet awarding organisation and qualification requirements
Maintain high standards of quality, consistency and compliance
Complete observation reports and associated administration within required timescales
Contribute to quality assurance activities and continuous improvement initiatives
Support standardisation and sharing of best practice across the wider team Learner & Employer Engagement

Liaise with employers and learners to arrange and coordinate observations
Build positive relationships with workplace stakeholders
Support learners to understand feedback and developmental actions
Promote a positive learner experience throughout the apprenticeship journey Additional Assessment Support
Support additional learner interventions where required, including:

Professional Discussions
Mock assessments
Preparation for End Point Assessment
Collection of supplementary evidence
Work collaboratively with operational, quality and support teams to maximise learner success Essential Criteria

Level 5 qualification in Health & Social Care Assessor qualification such as:

TAQA
CAVA
A1
D32/D33
Or equivalent
Minimum two years' occupational experience within Health & Social Care at Senior Carer level or above
Experience conducting workplace observations and assessment activities
Previous apprenticeship assessment experience
Excellent written and verbal communication skills
Strong organisational and time-management ability
Comfortable travelling extensively throughout the South West region
Full UK driving licence and access to a vehicle Desirable Criteria

Experience working with City & Guilds qualifications
Internal Quality Assurance (IQA) qualification
Experience supporting apprenticeship standards and End Point Assessment preparation
Knowledge of apprenticeship funding and quality requirements  Additional Information

Home-based, field-based position
No learner caseload responsibility
Monthly target of 40 observations
Extensive travel throughout the South West region required
Overnight stays may occasionally be required and are fully expensed
Mileage paid at 38p per mile
Ongoing training and CPD opportunities available How to Apply
For more information or to apply for the Observation Assessor – Health & Social Care role, please contact:
Robert Rowe
(phone number removed) / (url removed)