This is an excellent opportunity for an organised and detail-focused individual who enjoys working in a busy environment and providing high levels of customer service. You will support the Sheeting Department with order processing, customer enquiries, supplier coordination, stock administration and general sales support.
Key Responsibilities
* Process customer orders accurately and efficiently
* Raise delivery notes to support the smooth dispatch of customer orders
* Respond to customer enquiries by phone and email in a friendly and professional manner
* Provide customers with updates on order progress and delivery times
* Liaise with suppliers regarding the availability and delivery of raw materials
* Maintain accurate stock records and highlight low-stock or slow-moving items
* Update Excel spreadsheets for stock tracking, internal reporting and performance analysis
* Support the wider team with general administrative duties as required
Skills and Experience
We are looking for someone who has:
* Strong organisational skills and excellent attention to detail
* Confident and professional communication skills, both by phone and email
* The ability to prioritise workloads and remain calm in a busy environment
* Good working knowledge of Microsoft Excel and Microsoft Office
* A proactive, helpful and team-focused approach
* Previous experience within sales administration, sales support, customer service or order processing would be advantageous
* Experience within a production, manufacturing, logistics or supply chain environment would be beneficial but is not essential
What’s on Offer?
* Salary of £28,000 per annum
* Monday to Friday working hours, 8:30am–5:00pm
* Full-time temp-to-perm opportunity
* Supportive and friendly working environment
* Opportunity to develop your skills within an established and growing business
If you are an organised and reliable administrator with strong customer service skills and are looking for your next opportunity, apply today
Salary description
£28000.00 - £28000.00 per year