We are looking for a passionate and customer focused Travel Consultant to join a successful travel company, creating unforgettable tailor made holidays for customers worldwide. This is a fantastic opportunity for a sales driven individual who enjoys matching customers with their perfect holiday while delivering exceptional service and maximising every sales opportunity. This role is office based in Marlow.
Travel Consultant - Role & Responsibilities:
Create tailor-made holiday experiences and deliver outstanding customer service across all customer touchpoints.
Drive sales performance by achieving targets, maximising revenue opportunities and promoting relevant travel products and services.
Build lasting customer relationships, encouraging repeat business and ensuring high levels of customer satisfaction.
Stay up to date with destination knowledge, products and technology to provide expert travel advice.
Work collaboratively as part of the team, contributing to business goals, promotions and continuous improvement initiatives.
Travel Consultant - Skills & Experience Required:
Previous travel sales experience with a proven track record of achieving and exceeding targets and ideally with strong long haul destination knowledge.
Passion for travel and creating exceptional customer experiences.
Strong communication skills with the ability to build rapport across telephone, email and face to face.
Confident selling skills with a customer focused and consultative approach.
Self motivated, target driven and able to work both independently and as part of a team.
Strong attention to detail, organisational skills and problem solving ability.
GDS experience would be beneficial, although full training will be provided.
Travel Consultant - Additional Information:
Competitive salary of circa £26,874 plus uncapped commission and fantastic OTE
Office based 37.5 hours per week: Monday to Friday 9 to 5.30 or 9.30 to 6.
Weekend working on a rota: Saturdays 9 to 5.30 and Sundays 10 to 4
25 days annual leave, increasing with length of service and additional leave purchase scheme.
Opportunity to work with a well established and respected travel brand in a supportive team environment with clear career progression opportunities.
Travel Discounts
Regular fam trips, incentives, promotions and sales campaigns.
Ideal for experienced Travel Consultants, Retail Travel Consultants, Cruise Consultants, Luxury Travel Consultants.
Please apply for the position of Travel Consultant online or email your CV to (url removed)
Salary description
£26874.00 - £26874.00 per year