Quality Manager

Quality Manager

Location: Thetford, Norfolk Job Type: Full-Time, Permanent Hours: Monday to Friday

About the Role

Our client, an established manufacturer, is looking to appoint a Quality Manager to take ownership of its quality and compliance operations. This is a hands-on leadership position for someone who enjoys getting into the detail while also shaping how quality is managed across the wider business.

What You'll Be Doing

Acting as the go-to person on all matters relating to quality, technical compliance and standards.
Planning and delivering internal audits, while preparing the business for external inspections.
Hosting and coordinating customer-led audits, ensuring the business puts its best foot forward.
Leading on customer complaints - getting to the root cause and putting lasting corrective measures in place.
Benchmarking current systems against GMP and ISO frameworks, with a view to future accreditation.
Signing off incoming raw materials and components before they're released to production.
Vetting and reviewing suppliers to confirm materials meet quality, consistency and ethical sourcing expectations.
Keeping SOPs, procedures and technical policies current and fit for purpose.
Maintaining accurate technical records across customer and regulatory platforms.
Staying on top of portal updates, queries and submissions in good time.
Partnering with other departments to iron out technical problems and push improvement projects forward.
Picking up additional quality-related work as priorities shift.
What We're Looking For

Strong experience in a quality, technical or compliance-focused role.
Proven track-record in working within FMCG manufacturing; a background in chemicals preferred
Sound working knowledge of BRCGS and what's involved in audit preparation.
Hands-on experience running internal audits and managing external audit visits.
A working understanding of COMAH and what it means for day-to-day compliance.
Confidence in spotting risks early and putting sensible mitigations in place.
The ability to write clear, useful reports that stand up to scrutiny - internally and externally.
Practical experience keeping documentation and quality systems organised and current.
A logical, solutions-focused approach when technical issues crop up.
Comfortable communicating and building relationships with people at every level
A close eye for detail and a structured way of working.
A degree in a science-related subject would be preferred but isn't essential.
If you're interested in joining a supportive team culture with a chance to make a genuine mark within an established and growing manufacturing business, then APPLY NOW or contact Lewis at Select Recruitment for more information