Internal Account Manager

Salary: £35,000 - £42,000 DOE + Bonus
Hours: Monday to Friday, 8:00am - 5:00pm
Location: Office-based
Benefits: Bonus scheme / On-site parking / Food provisions / Genuine progression opportunities as the business grows / High levels of autonomy and responsibility.

The Opportunity

We are recruiting on behalf of a growing, ambitious SME that designs and manufactures bespoke point-of-sale display solutions for leading brands across the UK.

This is an excellent opportunity for an experienced Account Manager who enjoys building relationships, growing customer spend, and taking ownership of their accounts.

This is not a corporate, process-heavy environment. It is a close-knit, family-run business where everyone contributes, takes responsibility, and rolls their sleeves up to get the job done.

If you're the type of person who enjoys making things happen, picking up the phone, building strong customer relationships, and seeing the direct impact of your work on business growth, we'd love to hear from you.

The Role

You'll take ownership of a portfolio of existing customer accounts, building strong relationships and identifying opportunities to increase revenue and customer engagement.

Alongside managing existing business, you'll also handle inbound enquiries, qualify opportunities, follow up quotations, and help convert opportunities into sales.

Key responsibilities include:

Managing and developing relationships with existing customers
Growing account spend through proactive account management
Following up quotations and progressing opportunities through to order
Handling inbound enquiries and qualifying customer requirements
Building relationships with brand owners and decision-makers
Proactively contacting customers to understand upcoming projects and opportunities
Maintaining accurate CRM records and pipeline visibility
Managing opportunities through the sales process from enquiry to order
Working closely with internal teams to ensure an excellent customer experience
Taking ownership of your accounts and delivering against agreed sales objectivesWhat We're Looking For

We're looking for someone who enjoys relationship-led sales and is comfortable working within a growing SME environment.

You'll likely have experience in:

Account Management
Internal Sales
Business Development
Customer Relationship Management
Sales Executive or Sales Consultant rolesYou'll also possess:

A confident and professional telephone manner
Experience managing customer accounts and developing relationships
Strong commercial awareness
The ability to identify opportunities and grow account revenue
Experience working with CRM systems
Excellent organisational skills
A proactive, self-motivated approach
Strong communication and relationship-building skills
A positive, "can-do" attitudeWhy Apply?

Join a growing business with ambitious plans
Be part of a small, supportive and close-knit team
Have direct exposure to decision-makers
Enjoy genuine autonomy and responsibility
Influence business growth and customer relationships
Progress your career as the business continues to expandIf you're an energetic and commercially minded Account Manager looking for a role where you can genuinely make a difference, we'd like to hear from you.

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