There will be a significant level of customer contact so good customer service skills will be necessary. Visiting local customers on site, and providing remote support. (fuel expenses paid)
Full UK drivers’ licence and own vehicle is essential.
Working hours Monday to Friday (35hrs per week)
Duties include:
Dealing with shop customers in need of support on PC’s, laptops, tablets and mobile phones.
Onsite visits to local clients to fix software and networking issues.
Providing business support for Office 365 access and other PC, printer, and network router issues.
Experience Required:
Minimum 2 years' experience in a hands-on IT support role, or level 3 IT Support certification.
Good working knowledge of:
Windows 7/10/11, Windows Server (Apply online only)
Microsoft 365, Intune
Various Email and Antivirus applications
PC / Mac / laptop installation, diagnostics and fault finding
Networking fundamentals (firewalls, switches, routers, cabling)
Salary description
£27000.00 - £35000.00 per year