A well-established business based in Stockport is looking for an Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function.
As an Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service.
What will you be doing as an Administrator?
Supporting the sales team with the day-to-day administration of customer orders
Managing incoming requests and making sure they are dealt with accurately and efficiently
Checking information, availability and requirements before progressing orders
Communicating with customers by email and telephone when updates or further information are required
Working closely with internal teams to resolve queries and keep orders moving
Supporting the smooth coordination of deliveries and customer requirements
Dealing with returns and helping to ensure these are processed correctly
Investigating invoice and order queries and working with colleagues to resolve discrepancies
Keeping customer and order information accurately updated on internal systems
Managing your workload effectively within a busy shared inbox
Ensuring clear records are maintained so that colleagues can easily pick up and continue work when required
Providing general administrative and sales support to the wider team
We would LOVE to hear from you if you have the following skills and experience:
Previous experience as an Administrator, Sales Administrator, Coordinator, Order Processor, Order Administrator, Customer Service Administrator or Administrator
Experience working in a busy office, sales support or customer service environment
Excellent attention to detail and accuracy
Strong problem-solving skills and the ability to investigate issues rather than simply pass them on
Confident using computer systems and learning new software
Good Microsoft Office and Outlook skills
SAP experience would be highly advantageous but is not essential
Confident communicating with customers and colleagues by telephone and email
Able to manage a busy workload and prioritise effectively
Strong team player who is happy working from a shared inbox
Comfortable using your own initiative and taking ownership of tasks
A customer-focused approach and a genuine desire to get things right first time
What will you get in return for your work as an Administrator?
£13.33 - £14.36 per hour, depending upon experience
Monday to Friday, 9:00am - 5:30pm
37.5 hours per week
1-hour unpaid lunch
Temporary position until the end of December 2026
Potential for the role to continue beyond December
Weekly pay
Paid annual leave (accrued)
Immediate start available
Full training provided on internal systems and processes
Opportunity to join a busy and supportive team in a varied sales administration role
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Salary description
£13.33 - £14.36 per hour