Maldon
Temporary, Full Time
£35.00 ph
Reporting into the Technical Support Team Leader, you will:
Support the day‑to‑day management, workflow and prioritisation of Technical Support and Validation Officers
Act as a point of escalation for complex or sensitive customer and internal enquiries
Help drive service improvement, consistency and resilience across Development Management processes
Support staff development, performance management and training
Contribute to improved systems, digital services and customer self‑service
Work collaboratively across teams and services to support statutory and corporate objectives
This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service.
The experience you will bring:
Strong experience in Development Management and/or Building Control environments
Confidence managing workflows, priorities and competing demands
The ability to support and develop others through coaching, guidance and clear communication
Experience contributing to business or process improvement initiatives
A customer‑focused approach, with the confidence to handle complex or contentious enquiries
Good working knowledge of planning support systems and digital tools
A collaborative mindset and the ability to work positively with colleagues, members, partners and stakeholders
The ideal candidate will need to attend the office at least twice a week, ideally Tuesday and Wednesday or Wednesday and Thursday.
To find out more information please contact (url removed)
Recruitment is done in line with safe recruitment practices.
We are an equal opportunity agency
Salary description
£35.00 - £35.00 per hour