At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 80 mortgage advisers and 7,000+ 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes.
We also give back, donated over £240,000 to charities and planted more than 20,000 trees to support a sustainable future.
Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process a smooth and stress-free as possible.
The Role
We are looking for a confident, proactive Administrator to join our growing team.
You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track.
This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people.
What You Will Do
* Act quickly on new client leads and allocate them to the right mortgage adviser
* Support advisers by helping their clients through the mortgage journey
* Chase updates from lenders, solicitors, and estate agents
* Key in and update client details on our internal systems
* Track applications and progress reports for advisers and partners
* Handle everyday admin tasks like emails, spreadsheets, and calls
* Help produce simple reports and support with marketing updates
* Be a friendly point of contact for both advisers and clients
What We Are Looking For
* Great communication skills, confident on the phone and in email
* Strong attention to detail and accuracy
* Good Excel and admin skills
* Organised, proactive, and able to manage your own workload
* A team player who enjoys helping others succeed
* Financial services or mortgage admin experience is helpful but not essential
Why You Will Love Working at YBM
* A fun, fast-paced, and supportive team environment
* Career development and training opportunities
* Extra day off for your birthday of it lands on a work day
* Regular social events and team activities
* Proud to support local charities and sustainability projects
Benefits:
* Company events
* Financial planning services
* Free parking
* On-site parking
Linda Trett, Business Development & Recruitment Manager
Salary description
£28000.00 - £28000.00 per year