Casualty Claims Adjuster - 12M FTC
City of London - Hybrid
Key Responsibilities
- Contribute to portfolio profitability by ensuring claims are assessed and managed appropriately, with a strong focus on achieving fair and commercially sound outcomes.
- Identify and maximise subrogation and recovery opportunities while ensuring claims-related expenses are effectively controlled.
- Directly manage and proactively handle allocated claims to a high standard, identifying opportunities to create value and protect the organisation's position.
- Assess, negotiate and resolve claims effectively, applying sound technical judgement and maintaining appropriate claims strategy throughout the lifecycle.
- Manage allocated claims through to satisfactory resolution for all relevant stakeholders, with a focus on minimising claims lifecycles and reducing the number of static or inactive claims.
- Maintain accurate and comprehensive claims records, ensuring appropriate documentation and reserving throughout the claims lifecycle.
- Support the preparation of internal and external claims reports, providing accurate and timely information as required.
- Ensure all claims activity is conducted in accordance with relevant regulatory requirements, market standards, internal procedures and agreed performance measures.
- Operate and maintain appropriate claims controls, escalating issues and risks where necessary.
- Act as a key point of contact for internal stakeholders and functions, including Underwriting, Exposure Management, Reinsurance, Operations, Delegated Operations and Compliance.
- Work collaboratively with colleagues and external stakeholders to achieve efficient and commercially appropriate claims outcomes.
- Contribute to the ongoing improvement of claims processes, controls and handling standards.
Experience required
- Must have experience adjusting Casualty Claims from a Lloyd's/London Market environment
- Experience using/competent with ECF and Lloyd's claims schemes
- Ideally immediately available or a short notice period