Customer Verification Specialist
London | Hybrid Working
- Base salary: £30,000
- Performance bonus: 10%
- Saturday pay: Once a month - Time and a HALF
- Bank holiday pay 5 during the year - DOUBLE TIME
- Total package: £36,000
Challenge assumptions. Verify the facts. Protect the customer.
Not every role is about speed.
Some roles are about precision.
We're looking for a Customer Verification Specialist who thrives on accuracy, enjoys investigative work, and takes pride in getting things right the first time.
You'll play a key role in reviewing customer information, validating documentation, identifying risk, and helping ensure decisions are based on trusted data. Every check you complete directly contributes to compliance, fraud prevention, and a seamless customer experience.
What you'll bring:
✔ Experience in validation, verification, compliance, fraud, or quality assurance
✔ A meticulous eye for detail and strong analytical thinking
✔ Confidence handling sensitive customer information
✔ Experience working within structured processes and audit trails
✔ Strong communication skills and a customer-focused mindset
Bonus points for:
- Insurance, banking, fintech, AML, KYC or FCA-regulated experience
- Exposure to fraud detection or risk assessments
- Knowledge of CRM or case management systems
- Process improvement or quality assurance experience
Join a team where accuracy matters, your judgement is valued, and your work genuinely makes a difference.