Hybrid – Par Moor Technology Centre, Cornwall (with UK and EMEA travel up to 30%)
Salary up to £55,000 depending on experience + performance related bonus (up to 5%)
Permanent, Full‑Time (37.5 hours per week)
About the Role
Are you an experienced network professional looking for a role where you can make a real impact across a large, diverse UK operational network? This position offers the opportunity to support, develop and enhance the network infrastructure that underpins Imerys’ UK sites and wider EMEA operations.
As a Network Engineer, you will play a central role in maintaining stable, secure and high‑performing network services across our Global network infrastructure
, while also contributing to global network improvement projects as part of the Global Network Operations Centre (GNOC). You will support day‑to‑day operations (Run activities), as well as contribute to Build activities such as network design improvements, equipment upgrades and the implementation of global standards.
You will work closely with regional IT teams, helpdesk teams, site users and global GNOC colleagues, ensuring that our network remains robust, reliable and aligned with Imerys’ global strategy.
This position offers excellent opportunities for development, whether you want to progress into senior technical roles, architecture, project leadership or other areas within our global IT function.
What You Will Be Doing
Network Operations & Support (Run – approx. 80%)
Providing day‑to‑day support for network services across all Imerys sites, ensuring high levels of performance, availability and security.
Managing incidents and changes through ServiceNow, with clear and timely updates.
Monitoring, analysing and troubleshooting complex issues across Cisco and Palo Alto environments.
Supporting site teams and helpdesk colleagues with connectivity and performance concerns.
Performing system backups, patching and general network maintenance.
Maintaining accurate asset inventories for network devices and components.
Responding to urgent or high‑priority incidents and supporting business continuity and disaster‑recovery activities.
Projects & Network Improvements (Build – approx. 20%)
Contributing to global and UK‑level network improvement and security projects.
Installing, configuring and maintaining Cisco and Palo Alto equipment (routers, switches, wireless, firewalls, SD‑WAN, VPN, etc.).
Helping refine and implement global networking policies, ensuring alignment with UK operations.
Preparing clear technical documentation for IT teams and users.
Supporting technology reviews and future network design improvements.
Experience and Skills
Essential
Degree or equivalent in Computing, IT or a related field.
Fluent in English.
At least 3 years’ operational experience with Cisco and Palo Alto technologies.
Strong technical knowledge of IP networking, routing, Wi‑Fi, firewalls, VPN, SD‑WAN and associated protocols.
Hands‑on troubleshooting experience in complex network environments.
Experience working collaboratively within technical teams.
Ability and willingness to travel across UK sites (up to 30%) and other EMEA locations where Imerys is operating.
Must be legally entitled to drive in the UK
Desirable
Experience working in a multicultural or global organisation.
Ability to speak another European language.
Cisco or Palo Alto certifications.
Experience with cloud‑networking technologies or hybrid environments.
Soft Skills & Abilities
Able to explain technical information clearly to non‑technical users.
Strong analytical thinking and sound decision‑making.
Flexible across time zones and working patterns.
Committed to a safety‑first approach.
Excellent written and verbal communication skills.
Strong interpersonal and collaborative approach, with confidence in driving change.
Highly organised with good planning and resource‑management skills.
Rigorous problem solver with strong analytical skills.
High attention to detail and a continuous‑improvement mindset.
Physical / Environmental Requirements
Periods of desk‑based work.
Occasional installation or inspection of network cabling.
Ability to lift and move moderately heavy IT equipment.
Travel within the UK (and occasional EMEA travel) required.
What We Offer
Imerys provides a comprehensive benefits package designed to support your wellbeing, financial security and work–life balance.
Core Benefits
25 days’ holiday plus bank holidays
Generous Pension Plan
Life Assurance
Income Protection
Private Healthcare
Company Sick Pay
Lifestyle & Financial Benefits
Discounts with external retailers via Imerys Advantage
Cycle to Work scheme
Salary sacrifice car scheme (Tusker)
Buy Holiday scheme
Health & Wellbeing
Employee Assistance Programme
Virtual GP
Flu and eye‑care vouchers
Enhanced family‑friendly policies
Menopause support
Check4Cancer (including prostate checks)
Opportunities to volunteer as a Mental Health First Aider, First Aider at Work or Fire Marshal
Why Join Imerys
Imerys is a global organisation committed to responsible and sustainable operations. You will join a business where the reliability and security of network systems directly contribute to operational success, innovation and long‑term growth. We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds.
Imerys is an Equal Opportunity Employer, and we do not discriminate on the basis of race, colour, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status or any other protected characteristic
Salary description
£55000.00 - £56000.00 per year