Job description
ENVIRONMENTAL HEALTH OFFICER
JOB PURPOSE
Manage a caseload of reactive/disrepair cases
MAIN DUTIES AND RESPONSIBILITIES
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Efficiently and proactively manage a case load of complex cases, this will include service of notices and robust enforcement decisions.
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Attend tribunal when notices are appealed
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Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome.
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Investigation of service requests and use of appropriate enforcement action in line with the departmental enforcement policy and other relevant guidance.
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Prepare appropriate specifications, reports, notices, schedules and other related documentation and serve CPN's for failure to comply with notices where appropriate.
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Ensure appropriate and timely responses to all correspondence, complaints and enquiries from the service users, stakeholders, senior officers within agreed timescales and in line with Camden's Customer Care Standards.
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Knowledge of Flare/Civica app is an advantage
WORK CONTEXT
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Although office-based, the role will involve lone working in a diverse range of environments,which can be potentially hazardous or sensitive in nature.
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A thorough understanding & adherence of the Council's Health & Safety Policy & guidance is imperative. You will know how to handle a wide range of situations and be prepared to receive advice and training to enhance your skills.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
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BSc or Diploma in Environmental Health and be eligible for EHORB registration as an EHO.
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At least 2 years of experience working within Environmental Health Housing
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Have a detailed knowledge / understanding of the legislative framework relevant to the team and its application to casework.
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Must have extensive experience in making robust enforcement decisions and taking enforcement action under part 1 of the Housing Act 2004
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Must have experience and confidence to deal with challenging landlords and tenants
Salary description
£25.68 - £25.68 per hour