Facilities Coordinator

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Coordinator
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London.
The successful candidate will be responsible for providing the operational delivery of all Facility Management services.

Key Tasks

Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements

Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements

Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising

Comply with HSE requirements as outlined within the SLA and as instructed by the company policy

Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities

Report all accidents, occupational illnesses and emergencies in relevant books/documentation

Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards

Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed

Check that printers and photocopiers are supplied with paper and change toner cartridges when required

Monitor and maintain stationery levels

Deliver goods received to correct destination/person

Co-ordinate site waste and recycling arrangements

Carry out statutory fire testing and associated checks

Co-ordinate with Security and report any faults on access entry system where necessary

Raise Purchase Orders for goods or services as required, in compliance of business controls at all times

Approve invoices; goods received notes and statements for payment purposes

Act as responsible person in line with DFA to carry out cost control function

Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times

Act as deputy in the absence of line management

Provide and arrange cover for the FM team as defined by line management

In addition to the tasks mentioned above, other activities and responsibilities may be individually defined

Person Specification

Strong PC skills, MS Office

Self-motivated and resourceful

Good administrative skills

Well organised and good prioritisation and planning skills

Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner

Service orientated attitude combined with innovative thinking

Knowledge and awareness of the facilities management industry

Practical experience in working with supply partners to deliver a seamless, integrated service

Customer services experience and the ability to communicate at all levels