Credit Controller

Igne are seeking a meticulous and proactive Credit Controller to join our team in Ross-On-Wye. We have an urgent need for someone to join us to assist with the timely collection of outstanding debts while maintaining positive relationships with clients. This is a full-time role working 40 hours each week.
As a Credit Controller, you will play a key role in maintaining healthy cash flow by ensuring the timely collection of outstanding payments. Working closely with internal teams and external clients, you'll be responsible for managing debtor accounts, resolving payment queries, and providing accurate reporting to support business performance.
If you're ready to be part of an innovative, fast-paced environment where your contributions truly make a difference, we’d love to hear from you
Responsibilities:
* Monitor and manage the accounts receivable ledger to ensure timely collection of payments
* Communicate with clients via phone and email to follow up on outstanding invoices
* Maintain accurate records of all communications and transactions related to debt collection
* Collaborate with the accounts payable team to resolve any discrepancies or disputes regarding payments
* Utilise accounting software for data entry and management of financial records, ensuring accuracy and compliance with company policies
* Prepare regular reports on outstanding debts and present findings to management
Essential
* Proven experience in a credit control
* Excellent analytical skills with a keen eye for detail, enabling effective assessment of financial information
* Strong data entry skills with a focus on accuracy and attention to detail
* Ability to work independently as well as part of a team, demonstrating good organisational skills
* Effective communication skills, both verbal and written, to maintain positive client relationships
* Proficient using Microsoft Excel
Salary & Benefits:
* £30,000 per annum
* 33 days holiday (including bank holidays)
* Enhanced maternity & paternity pay
* Company pension, life insurance (3x salary) & sick pay
* Health cash plan & medical cashback
* Annual leave buy & sell scheme
* Ongoing training & development
* Cycle to Work, Green Vehicle & Home/Tech schemes
* High street discounts & long service awards
We are Igne Group Limited, a synergetic amalgamation of six companies, renowned within our respective fields, with over 350 years of combined experience—a one-stop shop for pre‑ and post‑construction services. Igne’s six service categories are ground investigation, testing, unexploded ordnance (UXO), specialist drilling, geothermal, and geo-environmental.
We are a Disability Confident Employer, and signatories of the Armed Forces Covenant. We recruit talented individuals who care about making a positive difference. We want colleagues to bring their whole selves to work, so equality, diversity, and inclusion (EDI) are core to our culture and integral to our success. We also want all colleagues to thrive, which is why we have trained and dedicated mental health first aiders across the organisation who are available to support employees whenever needed. We believe in developing our talent, which is why at Igne you will have many opportunities for training and progression within your role.
Igne is unable to offer visa sponsorship for this position. All applicants must have the right to work in the UK at the time of application