Location: Durham, DH1 – Outreach / Face-to-Face
Pay Rate: £15.60 per hour PAYE
Contract: Temporary until the end of November, with the potential for extension (Long-Term Sickness Cover)
Hours: Full-time, Monday to Friday, 9:00am – 5:00pm
DBS: Standard DBS essential
Driving: Full UK Driving Licence and access to your own vehicle is essential
The Role
We're recruiting for an experienced Employment Specialist to deliver a face-to-face employment support service across Durham.
This is an outreach-based role supporting individuals to progress towards and secure sustainable employment. You'll work directly with clients, local employers and partner agencies to identify employment opportunities, overcome barriers to work and match individuals with vacancies based on their skills, experience and employment goals.
As the role involves regular outreach work and travelling to meet clients, employers and partner organisations, a Full UK Driving Licence and access to your own vehicle are essential.
The position also involves working across multiple computer and case management systems, so you'll need to be confident with IT and comfortable maintaining accurate records across different platforms.
Key Responsibilities
* Provide face-to-face employment support to clients across the Durham area.
* Build relationships with local employers to identify suitable employment opportunities.
* Match clients to vacancies based on their skills, experience and employment goals.
* Support clients through their employment journey and help address barriers to securing and sustaining work.
* Promote clients positively to prospective employers and identify new employment opportunities.
* Facilitate access to work placements, work trials and employment opportunities where appropriate.
* Provide ongoing in-work support to individuals who successfully secure employment.
* Develop and maintain effective relationships with employers, Jobcentre services and other partner agencies.
* Work collaboratively with colleagues and external agencies to support clients' progression into employment.
* Maintain accurate and comprehensive case records, including employment outcomes and ongoing progress.
* Use multiple management information and case management systems to record activity and outcomes.
* Keep up to date with local labour market opportunities and employer requirements.
About You
* Previous experience within employment support, employability, recruitment, careers guidance or a similar client-facing service.
* Experience supporting individuals towards employment, training or other positive outcomes.
* Confident engaging with employers and developing effective working relationships.
* Good understanding of the local labour market and the barriers individuals may experience when seeking employment.
* Strong face-to-face communication and relationship-building skills.
* Good computer skills are essential, with the ability to confidently work across multiple IT and case management systems.
* Organised and able to maintain accurate records while managing a varied workload.
* Comfortable working independently within an outreach-based role.
* Full UK Driving Licence and access to your own vehicle are essential.
* Standard DBS is essential.
Why Apply?
* £15.60 per hour PAYE.
* Full-time, Monday to Friday, 9am–5pm.
* Contract until the end of November, with the potential for extension.
* Varied face-to-face and outreach-based position.
* Opportunity to help individuals overcome barriers and progress into sustainable employment.
* Work collaboratively with employers and community partners across the Durham area.
Employment Specialist – Employment Advisor – Employability Advisor – Employment Coach – Work Coach – Employment Support – Careers Advisor – IAG – Advice & Guidance – Employer Engagement – Supported Employment – Outreach Worker – Employment Support Worker – Employability Jobs Durham – Durham DH1 Jobs
Salary description
£15.50 - £15.60 per hour