Scheme Manager

Scheme Manager
£30,928 per annum
Office working - at our Independent Living Scheme, Servite Court.
Permanent, Full Time - 35 hours per week. We are also ‘Happy to Talk Flexible Working’
Closing Date: 31st August at 5pm
Recruitment Date: 9th September
Our vision is Great homes. Strong communities. Bright futures.
This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.
What will your role be?
As the Scheme Manager, you will provide an effective housing management service to tenants living in our Independent Living accommodation. You will manage the Scheme to ensure it is appropriately maintained, safe and welcoming. The Scheme Manager will support tenants to sustain their tenancies, access relevant housing management support and live independently within the suitable shared living environment.
For further information, please review the job description within the recruitment pack attached below.
Who are we looking for?
The successful candidate will have experience involving care of people over aged 55 within a housing environment. You will have experience of delivering excellent customer service and working with a range of customers and agencies to deliver cross tenure services. An understanding of independent living accommodation management issues and of current housing legislation is essential.
You will be able to deal with conflict and complaints, and assess the complex and varied support needs of residents in independent living schemes.
For further information, please review the person specification within the recruitment pack attached below.
Why join us?
You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.
How to apply
Please review the recruitment pack below and complete our online application process.
All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.
Encouraging diversity
We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life.
We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.
If you wish to apply under either of these schemes, then please ensure you select "YES" to the relevant question on our online application form.
Further information
For further information about this exciting opportunity please download the recruitment pack at the bottom of this page