Commercial Account Handler

Commercial Account Handler - Newcastle - Up to £40k

A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.

This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.

Salary: Up to £40,000
Location: Newcastle
Working pattern: Hybrid post probation

What you'll be doing

Managing a portfolio of commercial small business clients, focusing on retention, service and growth
Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience
Preparing and negotiating quotations and renewal terms with insurers and underwriters
Handling policy documentation, invoicing and credit control accurately and efficiently
Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions
Identifying opportunities and contributing to the wider success of the teamWhat they're looking for

Previous insurance experience - broking or account handling background preferred
Experience obtaining quotes and placing business with insurers
Strong organisational skills - comfortable managing multiple priorities simultaneously
Excellent attention to detail, particularly around documentation and compliance
A confident, professional communicator with clients and colleagues alike
Good negotiating skills and the ability to build lasting relationshipsWhy join them?

Recognised as one of the best large companies to work for in the UK
A genuinely unique ethos and culture - one that goes well beyond the bottom line
Discretionary annual bonus based on individual and company performance
Employer pension contribution of 5% - rising to 10% after 5 years
Life Assurance up to 4x salary and Group Income Protection up to 65% of salary
25 days holiday plus bank holidays - increasing with length of service
Fully funded professional qualifications and financial incentives for development
A supportive, inclusive environment where people genuinely thriveReady to make a move? Get in touch - even if you're just exploring your options.

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