National Account Manager

Build Relationships. Drive Growth. Make an Impact.
Driver Hire is the UK's leading specialist logistics recruiter, with over 40 years of industry experience and a nationwide network of offices.
We're looking for a commercially minded National Account Manager to join our National Accounts team at our Bradford Head Office.
This is an exciting opportunity for a National Account Manager to manage and develop a portfolio of some of our largest national customers, helping them get maximum value from their partnership with Driver Hire while identifying opportunities to grow revenue, strengthen relationships and expand our services within their organisations.
Success in this National Account Manager role isn't just about commercial results. It's about building trust, developing long-term customer relationships and working collaboratively with customers, franchisees and colleagues to deliver outstanding service across the Driver Hire network.
If you're relationship-focused, commercially aware and enjoy working as part of a team, we'd love to hear from you.
The Role
Reporting to the Head of Client Relations, you'll be responsible for managing and developing a portfolio of national account customers, ensuring excellent customer service, strong stakeholder engagement and sustainable business growth.
As a National Account Manager, you'll work closely with customer decision-makers, Driver Hire franchisees and internal colleagues to build lasting partnerships and identify opportunities for growth within your customer portfolio.
What You'll Be Doing
Manage and develop a portfolio of existing national account customers, building strong relationships with key stakeholders and decision-makers. Identify opportunities to grow revenue, expand services and strengthen customer partnerships, supported by regular business reviews and clear account growth plans.
Working closely with Driver Hire franchisees, you’ll help deliver excellent service and maximise opportunities across the network, while keeping everyone aligned on customer activity and development opportunities. You’ll also monitor account performance, customer satisfaction and commercial objectives, using insight to identify trends, manage risks and act on opportunities.
Accurate record keeping and effective use of business systems will also be an important part of the role.
About You
We're looking for someone who combines commercial awareness with excellent relationship-building skills and is ready to succeed as a National Account Manager.
You'll be someone who:
* Enjoys developing long-term customer relationships.
* Is confident working with a variety of stakeholders and personalities.
* Has strong communication and influencing skills.
* Is organised, proactive and able to manage multiple priorities.
* Takes ownership and accountability for delivering results.
* Works well both independently and as part of a team.
* Is resilient, personable and professional in their approach.
* Understands that successful account management is built on trust, collaboration and consistency.
Above all, we're looking for someone who brings the right attitude, energy and approach. Experience is important, but we can help develop the technical knowledge. We want someone who shares our commitment to delivering excellent service and building strong relationships.
Skills & Experience
Essential
* Experience in account management, customer-facing sales or relationship management.
* Proven ability to build and maintain strong customer relationships.
* Experience managing multiple stakeholders and priorities.
* Full UK Driving Licence.
* Willingness to travel and undertake occasional overnight stays when required.
Desirable
* Recruitment, logistics, transport or service-sector experience.
* Experience managing multi-site or national customers.
* Experience identifying growth opportunities within existing customer accounts.
Why Join Driver Hire?
This is an opportunity to join a successful and growing business with a strong reputation and an ambitious National Accounts team.
As a National Account Manager, you'll work with major national customers, build valuable commercial relationships and play a key role in helping both our customers and franchise network succeed.
In return, we offer:
* Competitive salary £45-47k p.a.
* Company car
* Performance-related bonus
* Pension scheme
* Healthcare benefits
* Generous holiday allowance
* Ongoing training and development
* A supportive team environment
* A business with a strong track record of promoting from within
Apply Now
If you’re looking for a role where you can take ownership and make a real impact, we’d love to hear from you. Please apply today!
Please note, we aim to get back to successful candidates within 14 days. If you haven’t heard from us by then, unfortunately, you have been unsuccessful on this occasion