Head of IT

A prestigious opportunity has arisen for an experienced Head of IT to join a large, fast-paced organisation operating within a highly complex logistics and supply chain and manufacturing environment. Technology sits at the heart of the operation, supporting time-critical services, large scale operational teams and business critical systems across multiple locations. The business is investing heavily in modernisation, digital transformation and operational excellence, creating a fantastic opportunity for an experienced technology leader to make a tangible impact.

You'll be responsible for both infrastructure and business systems, ensuring technology enables operational efficiency, resilience, security and future growth.

Reporting to senior leadership, you will lead the IT function across a diverse technology estate, partnering with stakeholders across the business to drive operational improvements, technology transformation and service excellence. You'll oversee infrastructure, business applications, ERP platforms, cyber security, supplier management, service delivery and strategic technology programmes, ensuring IT remains aligned to business objectives in a demanding operational environment.

Key Responsibilities

Develop and deliver a technology strategy aligned to business growth and operational objectives.
Lead and develop a high performing IT team across infrastructure, applications and support services.
Drive continuous improvement across IT service delivery, operational processes and business systems.
Own relationships with key technology suppliers and service partners.
Manage IT budgets, technology investments and commercial contracts.
Sponsor and lead technology transformation programmes and business-critical projects.
Ensure robust governance, cyber security, risk management and compliance frameworks are in place.
Partner with operational and commercial stakeholders to identify opportunities for technology-enabled improvement. We're keen to speak with technology leaders who can demonstrate:

Senior IT leadership experience within a complex, fast-paced business.
Experience managing both infrastructure and enterprise business systems.
Strong ERP experience, ideally involving implementation, optimisation, integration or transformation programmes.
Proven experience delivering technology strategy, operational excellence and business transformation.
Strong commercial acumen with budget ownership, supplier management and contract negotiation experience.
A hands-on leadership style with the ability to balance strategic direction and operational delivery.
Experience driving organisational change and technology-enabled process improvement. Experience gained within one or more of the following sectors would be particularly beneficial:

Manufacturing
Logistics
Supply Chain
Warehousing & Distribution
Retail
Catering
Multi-site Operational BusinessesWe're especially interested in candidates who have operated in environments where technology directly supports operational performance, production, fulfilment, inventory, workforce management or supply chain activities. Experience supporting ERP platforms that underpin business critical operations would be highly advantageous.

In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package, flexible hybrid working 2 days a week in the office. We will also consider candidates for our West London location should you not be based near Manchester.

What you need to do now

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