Document Management System Administrator

The Team & Focus of the Role

We’re looking for a new Document Management System Administrator to come and join our growing IT department. Our IT department is responsible for delivering secure, reliable, and innovative technology services that support Fisher German’s business operations, client services, and strategic objectives.

As part of the IT function, you will take ownership of the administration, governance, security, and optimisation of the firms document management platform. You will play a critical part in ensuring colleagues can securely store, locate, share, and manage information throughout its lifecycle as well as work closely with Information Security, Data Governance, Compliance, Change, and Business Application teams to ensure the platform remains compliant, efficient, and aligned with business requirements.

This position is offered as a permanent, full-time role based on a 37.5 hour week. We also operate a hybrid working policy.

In return, beyond your base salary you will be included in:

* A discretionary bonus scheme

* A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period!

* Enhanced maternity, paternity, adoption and shared parental leave

* An online money saving portal

* Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family

* ​Volunteering Leave equating to 2 days per year (pro rata if you’re part-time)

​Duties will include:

* Administer and maintain the Egnyte document management platform, managing folder structures, group memberships, access permissions, and security settings.

* Provision, modify and remove user access in accordance with approved processes and security requirements.

* Support onboarding of new teams, departments, and projects within Egnyte.

* Monitor storage utilisation, platform performance, and user activity.

* Administer and maintain Egnyte Secure & Govern, including data classification, sensitive content monitoring, governance policies, compliance reporting, audit requirements, and information lifecycle controls.

* Configure and maintain Egnyte Controlled Documents, ensuring document approval workflows, version control, document reviews, acknowledgements, and controlled publication processes are operating effectively.

* Support compliance with quality management, information governance, GDPR, regulatory, and audit requirements through the effective use of Controlled Documents and Secure & Govern capabilities.

* Assist with document migration projects from legacy storage locations into Egnyte, configuring and maintaining retention policies, document classifications, and metadata standards.

* Perform regular permissions reviews and governance audits to ensure information is appropriately secured and accessible only to authorised users.

* Investigate and resolve document management issues escalated from the Service Desk.

* Produce management information and reporting relating to platform usage, adoption, storage consumption, governance compliance, sensitive data exposure, and permissions management.

* Develop and maintain user guidance, knowledge articles, and training materials.

* Support user training and adoption activities across the business.

* Work with vendors and internal teams to troubleshoot and improve integrations with Microsoft 365, Outlook, Teams, SharePoint, and other business systems.

* Assist with the implementation and governance of Egnyte AI and automation capabilities.

* Participate in platform improvement initiatives and continuous service enhancement activities.

* Support periodic access reviews and audit exercises Administer and maintain the Egnyte document management platform.

The successful candidate will have...

* Experience administering Document Management Systems, Enterprise Content Management or collaboration platforms such as Egnyte, SharePoint, M-Files or OpenText.

* Strong understanding of information governance, records management, document lifecycle management, and document control principles.

* Experience administering permissions, security groups, access controls, retention policies, and governance controls within enterprise platforms.

* Knowledge of Microsoft 365, Entra ID, Single Sign-On and Multi-Factor Authentication.

* Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

* Excellent organisational skills, attention to detail, and ability to manage multiple priorities.

* Relevant certification in Egnyte, Microsoft 365, ITIL, Information Governance, Records Management or Information Security would be beneficial.

Why Fisher German?

We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure.

Bring Yourself to Work

It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer