£500-£540 per day | Outside IR35
User-Centred Design | Defence Intelligence Workflows
LocationLondon (MOD site)
Working Pattern4 days per week onsite
ClearanceCurrent DV Security Clearance required
BackgroundMOD / Defence experience required
The Opportunity
We're looking for an experienced UX Designer to help shape the user experience for a next-generation Defence Intelligence platform. You'll work on complex, mission-critical systems that support operational decision-making, designing intuitive user experiences that simplify complex workflows while maintaining security, traceability and user trust.
This is an opportunity to work alongside multidisciplinary teams delivering innovative digital capabilities within a highly secure environment.
About the Programme
This programme is delivering an AI-enabled Defence Intelligence capability designed to improve visibility of operational data, streamline workflows and support faster, more informed decision-making.
Working within an agile delivery team, you'll help create user-centred experiences that integrate with existing Defence systems while supporting secure, cloud-native delivery and modern digital practices.
Key Responsibilities
Conduct user research with operational users, analysts, task managers and key stakeholders.
Facilitate workshops to understand current and future operational workflows.
Create user journeys, service blueprints, wireframes and interactive prototypes.
Design intuitive workflows supporting task management, collaboration, information sharing and feedback.
Collaborate closely with frontend and backend engineers to ensure designs are practical and deliverable.
Develop and maintain consistent design patterns and component libraries.
Support user testing, gather feedback and continuously improve designs.
Translate complex operational requirements into clear, accessible user experiences.
Essential Skills & Experience
Proven UX design experience within MOD, Defence, National Security or similarly secure environments.
Strong user-centred design capability, including user research, synthesis, interaction design and prototyping.
Experience working confidently with military, civilian and technical stakeholders.
Advanced proficiency in Figma or equivalent collaborative design tools.
Experience designing workflow-driven applications, dashboards or operational systems.
Strong understanding of accessibility, usability and inclusive design principles.
Experience working within agile, multidisciplinary delivery teams.
Desirable Experience
Service Design experience within complex organisations.
Human-centred design for secure or regulated environments.
Experience designing intelligence, command-and-control or case management systems.
Experience designing AI-assisted user experiences, explainability features and human-in-the-loop workflows.
Experience developing design systems and reusable component libraries.
Knowledge of classified or accredited system delivery.
Mandatory Requirements
Current DV Security Clearance.
Ability to work onsite at an MOD location in London four days per week.
Previous experience delivering within MOD, Defence, Defence Intelligence, Strategic Command or wider National Security organisations.
Comfortable working with OFFICIAL-SENSITIVE and classified material where authorised.
Ways of Working
Agile delivery within a multidisciplinary team.
Close collaboration with Defence stakeholders, Product, Delivery and Engineering teams.
Secure-by-design approach with consideration for audit, traceability, access control and assurance.
Focus on improving user experience while maintaining operational accountability and governance.
What We're Looking For
We're interested in UX Designers who can demonstrate:
Successful delivery within secure MOD or Defence environments.
The ability to transform complex operational processes into intuitive user experiences.
Strong collaboration across technical and non-technical stakeholders.
A practical understanding of agile delivery and user-centred design.
Awareness of secure system delivery, accreditation considerations and operational governance.Rate: £500-£540 per day (Outside IR35)
Location: London (4 days onsite)
Clearance: Current DV Security Clearance required
Salary description
£500.00 - £540.00 per day