General Manager

Location: Crewe

Salary: £60,000-£66,000 plus benefits package

Summary:
We are looking for an experienced and commercially focused General Manager to lead a large-scale operation within a fast-paced logistics environment. This is a high-impact role for a strong people leader who can manage complexity, drive operational performance, and deliver sustainable business growth. The successful candidate will have experience managing 100+ people and will be comfortable operating across both manual and automated environments. You will take overall responsibility for operational performance, people, customer service, compliance, and commercial delivery. This is a hands-on leadership role for someone who leads from the front, builds strong relationships, and is passionate about developing people.

Key Responsibilities:

Lead, motivate, and develop a workforce of 100+ employees and take overall responsibility for the day-to-day operation and site performance
Manage warehouse and transport operations
Drive operational performance through effective KPI management and continuous improvement
Ensure the operation consistently delivers agreed service, quality, productivity, and safety standards
Manage operational budgets, costs, and commercial performance
Develop and coach managers and operational teams to create a high-performance culture
Ensure full compliance with transport, Health & Safety, and company requirements
Build strong relationships with customers, suppliers, and internal stakeholders
Identify opportunities to improve efficiency, productivity, and profitability
Lead operational change and implement best practice across the business
Key Skills/Experience:

Proven experience operating at General Manager level within logistics, transport, warehousing, or a similar environment
Current CPC qualification is essential
Proven experience managing 100+ employees
Experience working across both manual and automated operations
Strong understanding of transport and warehouse operations
Excellent people leadership and development skills
A natural leader who can engage, motivate, and influence at all levels
Strong commercial awareness with experience managing budgets, KPIs, and operational costs
Proven track record of delivering continuous improvement and operational change
Strong decision-making and problem-solving skills
Excellent communication and stakeholder management abilities
Hands-on, resilient, and comfortable working in a fast-paced environmentProcessing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role