Location: BD18 - Shipley - Free onsite parking
Hourly rate: £13.00- £13.50 per hour
Hours: Wednesday, Thursday & Friday, 8:30am to 5:00pm (1-hour lunch break)
Contract: Temporary- with potential to go permanent
About the Role
We are currently seeking an organised and customer-focused Sales Administrator to join our busy manufacturing business on a temporary, part-time basis. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and delivering exceptional customer service.
The successful candidate will play a key role in supporting the sales and operations teams, ensuring customer orders are processed efficiently and queries are resolved promptly.
There is potential for this role to develop into a permanent position with expanded hours for the right individual.
Key Responsibilities
Process incoming sales orders accurately
Communicate manufacturing requirements, updates, and changes clearly and promptly to the production facility.
Organise and manage customer returns in line with company policies and procedures.
Produce and distribute reporting, including back order reports, to Senior Management and Regional Account Managers.
Arrange courier shipments for customers across the UK and worldwide.
Generate, dispatch, and post daily invoices.
Act as the first point of contact for inbound customer enquiries.
Handle incoming telephone calls, resolving customer queries at the first point of contact wherever possible.
Respond to customer emails accurately and within agreed service levels.
Produce pick lists in preparation for product dispatch.
Maintain accurate customer and order records within company systems.
Support the wider team with general administrative duties as required.Skills & Experience
Previous experience within a Sales Administration or Senior Administrative role.
Strong attention to detail and excellent organisational skills.
Confident communicator with a professional telephone manner.
Proficient in Microsoft Office, particularly Outlook, Excel, and Word.
SAP experience is a bonus but not essentialWhat's on Offer
Temporary part-time position with an opportunity to go permanent
Friendly and supportive team environment.
Opportunity to gain valuable experience within a successful manufacturing business.
Genuine potential for the role to become permanent with increased hours for the right candidate.Interested? We'd love to hear from you. Apply now to be considered for this exciting opportunity.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£13.00 - £13.50 per hour