Head of Rental

Job Title: Head of Rental
Location: Outlane, Huddersfield
Salary: Highly Competitive
About Us
The client is a trusted name in the HGV rental industry. We are one of the leading specialist HGV rental companies in the UK providing flexible and reliable vehicle solutions to businesses across multiple sectors. With a modern fleet and a strong customer focus, we pride ourselves on operational excellence and service quality.
The Role
Following a period of sustained growth coupled with ongoing development of the business we are seeking an experienced and driven Head of Rental to oversee the day-to-day running of our rental operations. We are looking for a proactive and experienced candidate who will add value to the business from day one. You will be responsible for maximising fleet utilisation, managing depot performance, and ensuring an exceptional customer experience.
Key Responsibilities
* Lead and manage daily rental operations across the depot/network
* Optimise fleet availability, utilisation, and turnaround times
* Oversee vehicle maintenance scheduling in coordination with workshop teams
* Manage and develop a team of rental & fleet controllers, drivers, and workshop support staff
* Ensure compliance with all transport regulations and health & safety standards
* Monitor KPIs, budgets, and operational performance, implementing improvements where needed
* Handle customer escalations and maintain strong client relationships
* Collaborate with sales teams to support business growth and contract fulfilment
Requirements
* Proven experience in a HGV rental management operations role (HGV rental experience essential)
* Strong leadership and people management skills
* Good understanding of fleet management and compliance requirements
* Commercial awareness with the ability to manage costs and improve profitability
* Excellent organisational and problem-solving abilities
* Confident communicator with a customer-focused mindset
* Proficiency in transport or fleet management systems
What We Offer
* Competitive salary
* Pension scheme
* 31 days holiday inc. bank holidays, increasing with length of service
* Dynamic working environment