Management Trainee

Job Title: Management Trainee
Location: Fareham
Salary: upto £35,000  
Role: Permanent – Full time
 
Are you an ambitious retail, hospitality or customer-facing team leader ready to take the next step in your management career?
 
This is an exciting opportunity for a driven and hands-on individual to join a fast-paced operational business as a Management Trainee, with a clear pathway to progress into a future Branch Manager role.
 
If you are currently working as a Team Manager, Trading Manager, Shift Manager, Department Manager, Duty Manager, Assistant Manager or similar, particularly within supermarket retail, food retail, hospitality, leisure or another high-volume customer-facing environment, this could be the perfect opportunity to build a long-term management career.
 
You do not need previous experience in this sector. What matters most is your ability to lead people, deliver great customer service, work at pace and take ownership in a busy operational environment.
 
This is not a classroom-based graduate scheme. You will gain real hands-on experience across all areas of branch management, learning how to run a successful customer-facing operation while developing the commercial, operational and leadership skills needed to progress.
 
You will be supported through structured training, coaching and ongoing development, while taking on increasing responsibility as your confidence and capability grows.
 
Key Responsibilities

Learning all aspects of running a successful branch operation
Supporting and leading a small customer-facing team
Managing day-to-day branch activity and customer service delivery
Handling bookings, customer requirements, administration and operational coordination
Monitoring availability, workflow, standards and turnaround times
Delivering exceptional face-to-face customer service in a fast-paced environment
Building strong customer relationships and identifying opportunities to generate new business
Driving sales performance and promoting additional products and services
Developing an understanding of branch performance, profitability and commercial decision-making
Maintaining high standards of presentation, compliance, process and health & safety
Taking on increasing levels of responsibility as part of your management development journey 
What We’re Looking For

Experience in a fast-paced, customer-facing leadership role
Backgrounds in supermarket retail, food retail, hospitality, leisure or similar environments would be highly relevant
You may currently be a Team Manager, Trading Manager, Shift Manager, Department Manager, Assistant Manager, Duty Manager or experienced Supervisor ready to step up
Ambition to build a long-term career in management
A positive, energetic and proactive approach
Confidence leading, motivating and supporting a team
Strong communication and relationship-building skills
A sales-focused and results-driven mindset
Ability to work at pace while managing multiple priorities
Strong attention to detail and a practical problem-solving approach
Confidence interacting with customers and colleagues at all levels
Full UK Driving Licence 
Training and Development

Structured onboarding programme
Full training provided — no previous experience in this sector required
Shadowing and learning from experienced managers
Commercial awareness and operational management training
Leadership and people management development
Regular performance reviews, coaching and feedback
Step-by-step increase in responsibility and autonomy
Clear progression pathway towards a future leadership role 
The Ideal Candidate Will Be

Highly hands-on and visible, leading from the front
Commercially minded with a strong sense of ownership
Customer-focused and committed to delivering excellent service
Confident working in a busy, fast-moving environment
Positive, resilient and keen to learn
Motivated by progression, responsibility and long-term career development
Able to bring transferable leadership experience from retail, hospitality or another customer-led environment 
If you are an ambitious Team Manager, Trading Manager, Shift Manager, Department Manager, Assistant Manager or experienced customer-facing leader looking for more responsibility, this could be the ideal next step in your career.
 
This role is handled by McCarthy Recruitment, an award‑winning multi‑sector recruiter. We believe that you matter and care about unlocking your full potential.
Work with us to find your perfect role and start your journey today.
 
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The Legal Bit:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with GDPR