A job opportunity has arisen for an experienced Senior Business Analyst (CRM) to join an international professional services organisation that is based in central Bristol. This role will initially be a 12-month FTC, with the potential to become permanent after this period.
You will join a highly successful and growing Change & Transformation team, taking responsibility for business analysis around a CRM portfolio of work, supporting strategic design, delivering against agreed projects and programmes and ensuring all service objectives/outcomes are met.
You will liaise with a range of key senior stakeholders, taking responsibility for requirements elicitation, business case design and the development of target operating models.
This is a hybrid working role (3 days a week on site), based at their central Bristol office.
The role
The Senior Business Analyst will be responsible for the following:
Contributing to the development of target operating models
Capturing 'as-is' and 'to-be' requirements using appropriate tools and techniques
Eliciting and documenting business requirements
Liaising with a range of senior business stakeholders and suppliers
Supporting vendor selection processes where required
Business case design
Understanding and documenting business and project requests
Supporting the creation of business, project, and user documentation
Supporting User Acceptance Testing (UAT)The successful candidate should be able to demonstrate:
A proven track record of working as a Business Analyst / Senior Business Analyst
Proven experience working on CRM implementation or transformation initiatives (in particular, discovery and business case creation) is essential
Experience working as part of an international organisation, ideally within a professional services environment
Experience creating target operating models
Excellent senior stakeholder management, communication, problem-solving and presentation skills
Experience of the end-to-end project life cycle with strong knowledge of Business Analysis tools and skill sets (requirements gathering, solution development, process/workflow mapping and embedding of associated benefits)
Experience using Microsoft tools to capture and analyse requirements
Experience working across complex projects and programmes
A business analysis qualification (BCS or similar) would be an advantageSalary And Benefits
The organisation offers a great working environment, strong scope for career progression plus an enhanced benefits package that includes:
Generous annual leave with the option to buy/sell additional annual leave
Pension scheme
Life assurance
Enhanced parental leave packages
Critical illness insurance
Health and wellbeing options including health assessments, eye tests, dental cover etc
Employee assistance programme
Travel insurance
Discounted gym memberships
Retail discounts
Cycle to work scheme
Car lease scheme
Season ticket loans and moreIf you would like to discuss this position in more detail, please apply with an updated CV for a confidential discussion.
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Salary description
£55000.00 - £65000.00 per year