We are recruiting for a Talent & Development Partner to join a premium fashion brand in the London team on a full-time/permanent basis. Our client is offering a competitive salary + hybrid working (3-4 days a week in the office) and great benefits.
You'll be responsible for building organisational capability by ensuring employees have the skills, knowledge and development opportunities needed to achieve current and future business goals. This role designs and delivers training and learning content across the business, measures the impact of development initiatives, ensures new starters are set up to succeed and promotes talent development and career progression.
What You Will Be Doing:
Learning & Development
- Identify current and future capability needs by partnering with the T&D Manager and line managers to analyse skills gaps and development needs
- Plan talent pipelines and develop programmes that support development
- Analyse workforce capabilities against current and future business requirements
- Use performance data, feedback, and organisational priorities to determine learning interventions
Learning Programme Design
- Create and develop training programmes, workshops and learning pathways
- Design blended learning solutions, including classroom training, virtual instructor-led training, e-learning, on-the-job learning
- Develop CT Product Knowledge training in conjunction with product teams to ensure new and seasonal products and innovations are translated into appropriate training materials built around our Selling Skills model
- Create and update training materials and e-learning content as/when required
Training Delivery & Facilitation
- Facilitate and deliver workshops and training events, coordinating logistics and actively managing delegates to ensure a smooth and effective learning experience.
- Coordinate external trainers, vendors and subject matter experts
- Ensure programmes are engaging, scalable, and tailored to different roles
Talent Development & Succession Planning
- Support succession planning for key roles
- Work with managers to identify and develop high-potential employees
- In partnership with the T&D Manager, maintain career pathways and progression routes
- Support managers in becoming effective people developers
Colleague experience
- Maintain and ensure high standards with new starter onboarding frameworks
- Oversee the organisation and planning of priory-focus and New Store inductions
- With stores across the UK, US and France, partner with People Team colleagues to ensure a consistent colleague experience from onboarding to development, growth and succession.
- Be a point of contact for T&D questions or queries from the Retail teams
Who Are you:
- Experience delivering training and facilitating engaging learning sessions to audiences at all levels.
- Background in Talent, Training or Learning & Development within a retail or hospitality environment.
- Experience designing and delivering blended learning (online and face-to-face).
- Strong communication, stakeholder management and relationship-building skills.
- A proactive, organised and self-motivated approach, with a passion for developing others.
- Confident working under pressure and managing multiple priorities.
- Advanced PowerPoint skills and experience using Articulate 360, Rise or Storyline to create digital learning content.
- Coaching and video editing experience (e.g. Adobe Premiere Elements) would be advantageous but is not essential.