This is a newly created role, introduced as a result of the organisation's continued growth and expansion. Supporting a workforce of approximately 1,000 employees, you will play a pivotal role in ensuring managers receive expert HR guidance and employee relations support across a diverse range of services.
This is an excellent opportunity for a hands-on HR professional with a strong background in employee relations, workplace investigations and employment law who is looking to make a genuine impact within a regulated care environment.
Working within a Care Quality Commission (CQC) regulated environment, you will help ensure people management practices support safe, effective, and high-quality care by providing expert advice on complex employee relations matters, workplace investigations, safeguarding responsibilities, and regulatory compliance.
If you have experience within health and social care, understand the importance of safeguarding and enjoy coaching managers through challenging employee relations cases, we would love to hear from you.
THE ROLE
Reporting into the HR Manager, you will take ownership of a varied and interesting employee relations caseload, providing practical advice and guidance to managers supporting approximately 1,000 employees across the organisation.
Key responsibilities include:
Managing and maintaining the employee investigations database, ensuring accurate records and effective case tracking
Coaching and supporting operational managers throughout employee relations processes
Scheduling, supporting, and attending fact-finding meetings
Preparing investigation reports where required, presenting clear findings and recommendations
Reviewing completed investigations to ensure legal compliance and preparing risk assessments to support senior management decision-making
Delivering training and coaching to managers on employee relations processes and best practice
Monitoring investigation timescales to ensure cases are progressed and concluded promptly
Advising managers on disciplinary, grievance, capability, absence management, and other employee relations matters
Supporting the ongoing development of HR policies, procedures, and best practice
THE PERSON
We are looking for someone who has:
Significant HR experience within the health and social care sector, ideally within a Care Quality Commission (CQC) regulated organisation
A sound understanding of the Care Quality Commission (CQC) Fundamental Standards, safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services
An understanding of how effective employee relations, robust investigations and sound HR practices contribute to regulatory compliance, safe services, and positive inspection outcomes
A driving licence is essential as you will travel to other sites in the Northwest
A sound understanding of Safeguarding legislation, the Mental Capacity Act 2005, and the legislative framework governing regulated care services
Extensive experience managing complex employee relations cases and workplace investigations
Up-to-date knowledge of UK employment law and HR best practice
Strong coaching and stakeholder management skills, with the confidence to influence managers at all levels
Excellent report writing, analytical and organisational skills
The ability to identify organisational risk and provide balanced, commercially sound recommendations
A CIPD Level 5 qualification (or equivalent experience). CIPD Level 7 would be advantageous
BENEFITS
Our client recognises the importance of investing in their people and offers an excellent benefits package, including:
25 days holiday plus the bank holidays, increasing with service, plus the option to buy additional leave
Annual salary reviews and enhanced pay for Bank Holidays and qualifying shifts
Company pension scheme
Comprehensive Employee Assistance Programme with health and wellbeing support, including GP access
Ongoing professional development, including apprenticeships, leadership programmes and structured training
Employee referral scheme
Employee recognition events, awards, and celebration days
Free parking
This is an exciting opportunity to join a successful and growing organisation at a pivotal stage in its journey. As this is a newly created role, you will have the opportunity to shape the position, influence employee relations best practice and support managers across services regulated by the Care Quality Commission (CQC). Your work will play an important role in promoting safe, compliant, and high-quality care for the people the organisation supports while contributing to the continued success of a workforce of around 1,000 employees.
If you are an experienced HR professional with a passion for employee relations and a background in health and social care, we would love to hear from you
Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future
Salary description
£35000.00 - £40000.00 per year