Assistant Service Manager

Assistant Service Manager
Assistant Service Manager – Full Time
Location: Birchington
Hours: Full time. Flexibility is required Monday to Sunday across a rota, including early, late, weekend and occasional waking night shifts as part of the management cover rota.
Salary: £29,012 per annum (pro rata) + £1,200 Complexity Enhancement (pro rata)
A full UK driving licence is desirable but not essential.
Lead with Compassion. Inspire Your Team. Make a Real Difference.
Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and motivated Assistant Service Manager to join a supported living service in Birchington.
If you're currently an Assistant Manager, Deputy Manager, Team Leader or Supervisor within social care and are ready to take the next step in your career, this is an excellent opportunity to join a supportive organisation where you can make a genuine difference to people's lives while developing your leadership skills.
About the Role
You'll be supporting three brothers with learning disabilities, autism and behaviours of concern within a supported living environment.
This can be a challenging service at times, so we're looking for someone who remains calm, compassionate and confident in difficult situations. Your ability to respond with patience, consistency and a person-centred approach will have a positive impact on both the people you support and the wider team.
Working alongside the Service Manager, you'll play a key role in the day-to-day running of the service, ensuring high standards of care while leading, motivating and developing a successful team.
Flexibility is essential, as you'll participate in a management cover rota which may include both day and occasional waking night shifts.
What You'll Be Doing
Your responsibilities will include:
•Supporting the day-to-day operational management of the service.
•Leading, coaching and developing the staff team.
•Delivering high-quality, person-centred support.
•Promoting independence while balancing positive risk-taking with safeguarding responsibilities.
•Supporting recruitment, inductions, supervision and performance management.
•Assisting with budgets and financial processes alongside the Service Manager.
•Ensuring compliance with CQC regulations, legislation, policies and best practice.
•Driving continuous improvement across the service.
•Participating in the on-call rota.
Shift Patterns
Flexibility is essential and shifts may include:
•Early shifts: 7:00am – 3:00pm
•Late shifts: 3:00pm – 10:00pm
•Weekend working
•Occasional waking night shifts as part of the management cover rota
•Participation in the on-call rota
What We're Looking For
We're looking for someone who:
•Has experience in a supervisory or management role within social care.
•Has experience supporting people with learning disabilities and complex needs.
•Has a good understanding of safeguarding, current legislation and CQC standards.
•Has experience managing budgets and financial information.
•Demonstrates excellent leadership, communication and organisational skills.
•Can motivate, coach and develop others.
•Is proactive, compassionate and solution-focused.
Driving Licence: A full UK driving licence is desirable but not essential, as it enables travel to the service and the use of service vehicles.
What Our Client Offers
•Salary of £29,012 per annum (pro rata).
•£1,200 Complexity Enhancement (pro rata).
•Paid Enhanced DBS check.
•Flexible working opportunities.
•Award-winning training and ongoing professional development.
•Excellent career progression opportunities.
•Contributory pension scheme with life assurance.
•Blue Light Card and employee discount scheme.
•Recommend a Friend bonus of up to £500.
•Free, confidential 24/7 health and wellbeing support, including counselling services.
•Paid annual leave (pro rata).
Equality, Diversity & Inclusion
Our client is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds.
As part of their commitment to the Disability Confident Scheme, applicants who declare a disability and meet the essential criteria will be guaranteed an interview.
Ready to Apply?
If you're passionate about leading teams, delivering outstanding person-centred support and making a genuine difference every day, we'd love to hear from you.
Please note: Unfortunately, our client is unable to offer Skilled Worker visa sponsorship for this position. Applicants must already have the legal right to work in the UK.
To apply, please call Eleven 11 Recruitment on (phone number removed) or email your CV to (url removed)