Credit Control Team Leader

Are you an experienced credit control or revenue professional ready to take the next step into a team leadership role?

We're working with a leading law firm to recruit a Credit Control Team Leader to join its Revenue and Billing team. This is a great opportunity for an experienced credit control professional to combine hands-on working capital management with people leadership, stakeholder management and process improvement.

You'll take ownership of a portfolio of departments and key clients, working closely with Partners and lawyers to drive cash collection, manage debt and minimise financial exposure. Alongside this, you'll provide leadership, coaching and support to members of the wider revenue team.

The role operates on a hybrid working model, with an expectation of attending the office for a minimum of 40% of your working time. A greater office presence during your first few months will be encouraged to support onboarding, relationship building and integration into the team.

The role

You'll play a key role in ensuring effective credit control and working capital management across the firm, while acting as a senior point of expertise for billing and revenue matters.

Your responsibilities will include:

Managing working capital across assigned departments and key client portfolios
Working closely with Partners and lawyers to minimise aged debt, WIP and client exposure
Leading regular review meetings with senior stakeholders on complex matters
Acting as a senior point of expertise for credit control, revenue and billing queries
Overseeing and coordinating monthly billing and cash collection activity
Ensuring compliance with revenue control policies, including discount and write-off procedures
Supporting improvements to billing, credit control processes and systems
Providing day-to-day leadership, coaching and development to Credit Controllers and Billing Assistants
Supporting onboarding, performance management and ongoing development across the team
Acting as an escalation point for complex, sensitive or high-value client and billing issues
Identifying opportunities to improve processes, team performance and cash collectionWhat we're looking for

We're keen to speak with experienced credit control or revenue professionals who are confident managing complex portfolios and working with senior stakeholders.

Relevant professional qualifications are desirable but not essential.

Why join?

You'll be joining a highly regarded UK law firm with a strong reputation for quality, collaboration and a people-focused culture.

The firm puts significant emphasis on developing its people, encouraging innovation and giving specialists the autonomy to make a difference. As Credit Control Team Leader, you'll have the opportunity to influence how the function operates while developing your own leadership career.

Key benefits and selling points include:

Hybrid working, supporting a healthy work-life balance
A collaborative, inclusive and values-led culture
Strong opportunities for career progression and professional development
Investment in employee development, backed by Platinum Investors in People accreditation
The opportunity to lead and develop a talented revenue and billing team
Significant exposure to Partners, lawyers and senior business stakeholders
The chance to take ownership of complex, high-value client portfolios
A culture that encourages people to challenge, improve and innovate
The opportunity to build your career within a highly respected professional services environmentInterested?

If you're an experienced credit control or revenue professional looking for a role where you can combine technical expertise, stakeholder management and people leadership, this could be an excellent opportunity to take the next step in your career