Working within a busy social housing environment, you will be responsible for inspecting properties, diagnosing building defects, identifying the root causes of damp and mould, specifying remedial works, and managing repairs through to successful completion.
As a Repairs Surveyor, you will take ownership of a designated geographical patch, ensuring responsive repairs are delivered efficiently, safely and to a high standard. You will work closely with residents, contractors and internal teams to ensure repairs are completed within agreed timescales while delivering an excellent customer experience.
Key Responsibilities
* Undertake property inspections for responsive repairs across your designated housing patch.
* Diagnose building defects and identify the most appropriate repair solutions.
* Investigate reports of damp, mould and condensation, determining the root cause and specifying effective remedial works.
* Differentiate between structural defects, water ingress, condensation and ventilation-related issues.
* Produce detailed specifications and schedules of work for contractors.
* Raise works orders and instruct contractors in accordance with agreed procedures.
* Manage repairs from inspection through to completion, ensuring quality, value for money and customer satisfaction.
* Carry out post-inspections to verify workmanship and contractor performance.
* Monitor contractor compliance with quality standards, timescales and health and safety requirements.
* Work collaboratively with contractors and internal teams to resolve complex repair issues.
* Manage disrepair cases where required and support the organisation in reducing legal risk.
* Maintain accurate survey reports, photographic records and property information.
* Ensure repairs comply with relevant legislation, building regulations and organisational policies.
* Provide professional technical advice to residents and colleagues.
* Contribute to continuous improvement of the responsive repairs and damp and mould service.
What We're Looking For
We are looking for someone with strong technical knowledge, excellent communication skills and a passion for delivering outstanding customer service.
You will have:
* Experience of working as a surveyor within housing or a similar area
* Proven experience diagnosing building defects and specifying repairs.
* Experience managing responsive repairs and contractor performance.
* Good understanding of domestic construction methods and building pathology.
* Knowledge of housing disrepair legislation and best practice.
* Excellent report writing and IT skills.
* Ability to prioritise a varied workload and manage a busy patch effectively.
* Strong customer service and communication skills.
* Full UK Driving Licence.
Desirable
* HNC/HND or Degree in Building Surveying or a related construction discipline.
* Experience of working within the social housing sector.
* Knowledge of current legislation relating to damp and mould, housing standards and health and safety
Salary description
£30.00 - £35.00 per hour