English speaking Contract Business Administrator (US Tech Recruitment) Newcastle
Full Training, Clear Career Progression Pathway to Senior/Leader level, Incentives!
TRG are part of the same prestigious investment portfolio: Spotify, Airbnb, Uber!
- Role: Contract Administrator (entry level or experienced apply)
- Language: English professional/business level fluency preferred
- Location: Newcastle, UK (Global HQ, just 5 min walk Central St)
- Status: permanent (office based full time Monday to Friday)
- Market: US 130pm-10:30pm (WFH evenings post probation)
- Company: https://www.tenthrevolution.com/TRG
- Info: https://careers.tenthrevolution.com/why-recruitment/business-support/
TRG have a fantastic full time opportunity for an English speaking Contract Admin, Newcastle, UK, our global Head Office! This is a key Business Support back office position, processing multiple important external contractor IT staff who work for our clients externally on cutting edge IT projects. It includes, but is not limited to crucial right-to-work checks, validating info via both manual & automated processes. You'll deal with volume external temp IT candidate details, picking the process up after our Sales team of specialist Recruitment Consultant confirmed they accepted an opportunity on our internal system (Salesforce CRM called 'Phoenix') You may also support some ad hoc duties on behalf of the sister Billing Teams (invoicing/timesheet processing etc) if required. You'll respond to queries and resolve issues raised in a professional and timely matter. Rewarded by full tailored training, clear career plan to future senior/leadership levels, combined with fun culture/incentives!
A positive flexible finance/admin who thrives on a challenge is best suited! Tenth Revolution Group is an award winning global tech recruitment agency where change... Is business as usual!
What we are looking for?
- Professional or business level fluency in speaking/reading and writing in English.
- Ideally 2 years of Finance or Customer Service related business admin experience.
- Familiarity with Microsoft Excel and handling sensitive/confidential data/information.
- Detail orientated, resilient, organised, flexible, positive, problem solving personality.
- Confidence to take calls when required (t's not a sales role, but results in revenue)
What we offer at TRG?
- Clear career progression plan to senior/leadership levels based on performance
- Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day
- ‘Family Matters’ (enhanced Maternity/Paternity Leave/Loss support)
- Discounted travel pass 'Corporate Pop Card' (+1 year of’ service)
- Perkbox discounts at your local retail/hospitality establishments
- Online wellness/workout classes, discounted gym membership
- Festive Company Closure break between Xmas to New Year
- EAP (phone counselling, Legal/Financial/HR & Health advice)
- 4pm ‘Wellbeing Weekend’ early finish business wide for staff*
- Central Services monthly 'Spot Awards' (staff voucher gifts)
- Sociable team culture
- Workplace pension
- Life Insurance policy
- Monthly social events ('Tenth Thursday' and 'Lunch Clubs')
What you'll be doing?
- Processing all external IT Candidate/Payroll data guided by KPI’s.
- Processing all relevant Timesheet data accurately and efficiently.
- Supporting ad hoc external client billing (invoicing) / timesheets.
- Respond/resolve queries in line with company SLA’s timescales.
- Assisting the Senior/Principal Contract Administrators for EMEA.
- Calculating and managing key payments to our IT Contractors.
- Recruitment onboarding, compliance & right-to-work checks.
- Supporting wider projects/process improvement within TRG.
- Some internal/external phone work, however it's not Sales.
- Processing the external IT Contractors, after role accepted.
The successful candidate will be organised, resilient and detail oriented to take pride in a job well done. They'll produce highly accurate results on a daily basis. They will remain confidential, bearing in mind the nature of the data they are dealing with. Holding excellent customer services skills with solution orientated approach when dealing with sensitive queries. Escalating to e.g. Credit Control, Legal, HR if req. They'll follow stringent processes without deviation, appreciating the importance of each step and its impact. Working well to deadlines and flexible if required in a fast paced environment where 'change is business as usual! A professional demeanour processing external IT professionals, re; their lucrative temporary placements/projects locally or abroad. This is a critical and respected global role that significantly impacts our business with a time sensitive workload but you'll never be bored! Complimented by a fun, social culture with incentives!
TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK with fluent English. For more info visit: https://careers.frankgroup.com/why-recruitment/business-support/
Like to learn more for an asap start or compare confidentially? Get in touch today!
Contact: Sarah McKinnell (Brennan) Talent Acquisition Manager, UK, Nordics, CEE
Email: s.mckinnell@tenthrevolution.com with your CV, Cover Letter & Availability
Call: 01913387514 to intro yourself, any transferable skills & next steps with TRG!