Reports to: Deputy Manager / Registered Manager
Location: Ascot
Salary: £35,505 - £36,400
Hours of Work: 40 hours per week on a varied shift pattern (including evenings, weekends, and sleep-ins); participation in the on-call rota required
Main Purpose of the Role
❖ To support the Deputy and Registered Manager in the day-to-day operational leadership of the home, ensuring a consistent and high standard of care.
❖ To lead shifts and supervise Residential Support Workers, supporting the delivery of person-centred, trauma-informed care to children and young people.
❖ To promote the safeguarding and well-being of children in line with the Children’s Homes’ values, the Children’s Homes (England) Regulations 2015, Quality Standards, and other relevant legislation.
❖ To contribute to the creation of a nurturing, safe, and supportive environment where children can thrive emotionally, socially, and educationally.
❖ To ensure robust communication, effective teamwork, and a positive ethos throughout the home.
Main Areas of Responsibility
* Lead, coordinate, and supervise shifts, ensuring the home runs smoothly and in line with care plans, risk assessments, and policies.
* Support the Deputy and Registered Manager in overseeing daily routines and ensuring the home environment remains safe, clean, and welcoming.
* Provide direct support to children, promoting independence, emotional regulation, and resilience.
* Support the creation and review of individual care, risk, behaviour, and placement plans.
* Supervise and mentor junior staff, including contributing to inductions, training, and performance feedback.
* Maintain accurate and timely records, including incident reports, daily logs, and communication records.
* Promote safeguarding and ensure any concerns are reported and recorded in accordance with policy and LADO procedures.
* Liaise with social workers, therapists, education providers, and other professionals involved in the children’s care.
* Support the implementation of therapeutic strategies in collaboration with the in-house psychologist.
* Ensure medication is administered, recorded, and stored correctly, in line with procedures.
* Assist with rota planning, shift cover, and contribute to the home’s on-call system.
* Respond appropriately to emergencies, complaints, and behavioural incidents.
* Promote equality, diversity, and inclusion in all aspects of practice.
* Act as the responsible person in charge of the home during manager absences as required.
Special Requirements
* Flexibility to work shifts, including evenings, weekends, and sleep-ins.
* Participation in on-call rota is required.
* Enhanced DBS check is mandatory.
* Occasional travel to other services or for training and professional meetings may be required.
Person Specification
A. Education, Training & Qualifications
Level 3 Diploma in Residential Childcare (or equivalent) – Essential
Level 4 or 5 leadership qualification – Desirable
Team Teach or equivalent behaviour management training – Desirable
Full UK Driving Licence – Preferred
B. Experience
Minimum 2 years’ experience in residential childcare
At least 1 year in a senior or shift-leading position
Experience working with children with emotional, behavioural, and trauma-related needs
Experience managing and responding to safeguarding concerns
C. Skills & Abilities
Strong leadership and team coordination skills
Effective communicator (written and verbal)
Ability to manage conflict and challenging behaviour
Excellent time management and organisational skills
Ability to model professional, child-centred practice
Confident in using IT systems and care recording platforms
D. Knowledge & Understanding
Working knowledge of the Children’s Homes Regulations 2015 and Quality Standards
Good understanding of safeguarding policies and procedures
Awareness of trauma-informed practice and therapeutic approaches
Understanding of Health & Safety, medication protocols, confidentiality, and GDPR
Commitment to equality, diversity, and anti-discriminatory practice
MD18885
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Salary description
£35505.00 - £36400.00 per year