Reference: 56533
Umbrella Rate: £17.46/hr (Inside IR35)
Start date: 17/08/2026
Step into an exciting administration role where communication, accuracy, and customer support truly matter. This is an opportunity to be the vital multi-lingual link supporting the European dealer network, joining a fast-paced, collaborative Wholesale team. If English and French are strengths, this Administrator | Multi-Market European Support role could be a brilliant match, with clear on-the-job learning, hybrid flexibility, and a meaningful impact across multiple European markets.
What You Will Do:
● Be the go-to contact for queries from dealers and internal teams across assigned European markets, using English and French (and Italian or Spanish as a bonus).
● Support multi-market wholesale activities by taking ownership of key admin processes and ensuring accurate day-to-day operations.
● Manage financial control tasks including debt control, daily collections, and clearing or reconciling payments on in-house systems, including suspense item resolution.
● Process settlements, clearances, exposures, and handle ad hoc rewrites to support dealer financial needs.
● Collaborate across teams within the Manchester Business Centre environment, providing expert support across Wholesale and related operations whenever required.
● Contribute to continuous improvement through knowledge sharing, quality checks, and participation in projects linked to new system launches and service enhancements.
What You Will Bring:
● Excellent verbal and written business-level communication in English and French, with confidence using phone, email, and messaging daily. Skills in one of the other required Business languages is a plus (Italian or Spanish).
● A proactive, positive approach to customer and dealer service, including clear ownership of queries and appropriate escalation when needed.
● Strong attention to detail, reliability under deadlines, and a habit of delivering high-quality work with minimal supervision.
● A willingness to learn quickly and apply new knowledge through on-the-job training and structured onboarding.
● Effective collaboration skills and resilience in a changing, multi-market environment.
This Administrator plays a key role in supporting the operational performance of dealer finance services spanning the UK, Ireland, France, Italy, and Spain, helping ensure accurate processing, timely responses, and an excellent service experience. With a commitment to fair treatment of customers, this role helps the wider organisation maintain strong service standards across international markets.
Location:
Hybrid working involving 3 days per week on site in Manchester (after completing initial training, which will be fully on site).
Interested?
If this sounds like your kind of challenge, apply now and take the next step with a role built for communication, momentum, and meaningful impact.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Salary description
£17.46 - £17.46 per hour