Role : Salesforce Data360 Specialist (Data Cloud)
Duration: 6 Month - Potential room for extension
Location: Mostly Remote Working - Adhoc travel into London
Inside IR35 Contract
A highly regarded, well known UK business are undergoing a large transformation in Salesforce and currently having Data360 implemented through an external partner. They have multi-cloud offerings including SFMC, Service Cloud and plan to implement AI innovations in the roadmap.
We're seeking a Data Cloud specialist with hands-on experience to own the operational management of the customer data platform. You will work closely with the wider team to ensure supporter data is unified, governed and activated to power fundraising, marketing and future AI initiatives.
Key responsibilities
- Own the day-to-day administration, optimisation and governance of Salesforce Data 360.
- Manage customer data ingestion, identity resolution, segmentation and activation.
- Create and maintain unified customer profiles from multiple data sources including
- Monitor and optimise data pipelines between Snowflake and Data 360.
- Ensure reliable integrations between legacy systems, Salesforce and downstream platforms.
- Support automated fundraising processes, campaign attribution and reporting
- Support testing, configuration, release management and deployment using Data Kits.
- Work closely with CRM Administrators, Data Engineers, Analysts and Salesforce delivery partners.
We're looking for the following experience:
- Salesforce Data 360 Certification
- Experience modelling and transforming customer data from multiple external systems.
- Experience managing consent data and GDPR compliance.
- Experience integrating and managing data pipelines (particularly Snowflake → Data 360).
- Understanding of Customer 360 and unified customer profiles.
Strong hands-on experience with:
- Identity Resolution
- Calculated Insights
- Segmentation
- Activations
This is a great opportunity to play a central role in the innovation of a nonprofit, driving a great cause.
We're kicking off interviews from today so don't wait to apply. Please ensure your CV is up to date with relevant experience.
zoe.stride@synapri.com