Mendip Vale Medical Group
Salary: £12.90 per hour Hours: 20 hours per week, worked over Thursday and Friday
About the role
We're looking for a methodical, detail-focused Medical Records Co-ordinator to join our records team. This is a largely administrative role, with the great majority of your time spent on accurate, independent processing work rather than direct patient contact, so it suits someone who's happy getting their head down and working through detailed tasks without needing a highly social or fast-changing environment.
You'll be joining a close, established team of 11, with a good mix of experience levels, including colleagues who've been with us a long time alongside others who value the flexible part-time hours.
What you'll be doing
Updating and maintaining patient medical records, from registering new patients through to deactivating records when they leave
Handling patient requests to access their own medical records
Supporting authorised access requests from insurance companies
Reading, coding and accurately logging correspondence, both paper and electronic
Using anatomical and physiological knowledge to apply the correct codes and link related information on a patient's record
Keeping all patient files and related admin to the required quality standards, in line with information governance, GDPR and DPA regulations
What we're looking for
Essential:
GCSE English and Maths at grade C or above (or equivalent experience), plus evidence of ongoing personal development
Medical terminology and coding experience
Experience working within an NHS environment relevant to accurate data recording
Good general IT skills, including Word, Excel, email and databases
Able to prioritise and manage competing demands while hitting deadlines
Tact and sensitivity, with the ability to build trust and confidence
Strong, adaptable communication across different audiences
Patient-focused, compassionate, resilient and flexible
Desirable:
NVQ3 in Administration (or working towards)
Experience implementing service improvements involving clinical data
Experience using GP clinical systems such as EMIS
Understanding of medical terminology and basic anatomy and physiology
Self-directed, calm under pressure, positive, and a strong team player
Why join us
A steady, focused role well suited to someone who prefers independent, detail-driven work over a highly social or patient-facing environment
A supportive, experienced team, with colleagues on hand to help you learn the systems
Fixed, predictable hours over Thursday and Friday, working well alongside other commitments
Mendip Vale Medical Group is committed to equality and diversity, and welcomes applications from all backgrounds.
Next Steps:
For further details on this exceptional role, please click the Apply Now button. If you can specify the best time to talk, please do; we will get in touch when it suits you best. You will then be contacted by one of our specialist consultants, who will provide you with further details about the role.
If you would like to talk ahead of sending us your CV, please give us a call on (phone number removed). Please note, any contact is in the strictest confidence and we will not send your details to any practice without your expressed consent to do so.
Is this role almost right for you, but not quite ticking all the boxes? If so, we have hundreds of other roles available and can also work proactively to find you your perfect post.
We have been named as the Recruitment Firm of the year at the HealthInvestor Awards, Winners of the Professional Service Provider of the Year at the General Practice Awards, Winners of the Recruitment Award at the LaingBuisson Awards and named on the Recruiter Hot100 list, so in dealing with us you’ll be in safe hands!
For every placement we make, Menlo Park plants two trees! We plant one on your behalf and the other on the surgery’s behalf. By planting two trees we offset 0.6 tonnes of CO2, the equivalent of driving 1,466 miles in a standard car. We want to contribute towards helping save the planet!
Kirsty Morris
Salary description
£12.90 - £12.90 per hour