You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams.
* Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote)
* Pay: £22.41 per hour PAYE / £29.40 per hour Umbrella
* Contract: 12 months+ | Immediate Start
Key Responsibilities:
* Manage ICT service delivery and service performance.
* Lead ICT projects and continuous improvement initiatives.
* Support digital transformation and organisational change.
* Work closely with ICT managers, suppliers and stakeholders.
* Ensure effective governance, cyber security, business continuity and risk management.
About You:
* Significant ICT Service Delivery or ICT Operations Management experience.
* ITIL qualified (Foundation or above).
* Project Management qualification (PRINCE2, Agile or similar).
* Strong leadership, stakeholder management and communication skills.
* Local Government or public sector experience is desirable.
This is an excellent opportunity to join a busy ICT team and play a key role in delivering high-quality technology services.
Apply today with your CV for immediate consideration
Salary description
£29.40 - £29.40 per hour