Ready for a change? Looking for a role that you can develop into? How would you like to work for a company that can accelerate your career? We are looking for someone like you. We’re currently recruiting for Transport Administrator Apprentice based at our customer site in Ilkeston, Derbyshire for our transport operations.
Hours
Monday – Friday, 7:30am - 3:30pm or 8:00am - 4:00pm.
37.5 hours a week
Annual wage
£26,463.84 a year
we offer 25 days holiday (plus bank holidays) You’ll have access to, a workplace pension and many other benefits including high street discounts and cycle to work scheme
Training course
Traffic operator
Start date
To be confirmed
Duration
15 Months
Positions available
1
What you’ll do at work
Accountabilities:
* Liaising with customers regarding delivery schedules, delivery updates and service enquiries
* Accurate data entry and maintenance of transport management systems
* Communicating with hauliers, drivers and third-party delivery networks to coordinate collections and deliveries
* Monitoring daily transport operations and tracking shipments through to completion
* Proactively notifying customers of delivery dates, times and any delays
* Investigating delivery failures, service issues and customer complaints, ensuring corrective actions are taken where required
* Uploading, retrieving and tracing Proof of Delivery (POD) documentation
* Preparing and issuing loader packs, manifests and delivery paperwork
Where you’ll work
Saint Gobain C O XPO Logistics, Cat and Fiddle Lane West Hallam, Ilkeston, DE7 6HD
Your training plan
* Traffic Operator Level 2 Apprenticeship
* Functional Skills in English and math at level 2 unless exempt through previous qualifications gained
Requirements
Desired qualifications
* GCSE English (Grade A*-C / 4-9) desirable
* GCSE Maths (Grade A* - C / 9 - 4) desirable
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Logical
* Team working
* Initiative
* Good knowledge of UK Geography
Other requirements
Essential skills required: Good knowledge of UK Geography. Experience in using computer software systems. Successful tracking record in communication and building relationships with customers. Experience in a challenging Customer Service environment
Salary description
£26462.00 - £26463.00 per year