Location: Barnsley (S71) - Office Based Pay Rate: £13.38 per hour (£15.00 including holiday pay) Hours: 40 hours per week (8:00am - 4:30pm) Contract: Minimum 4 weeks -12 weeks (potential to extend) Start Date: Immediate - May start available£28,000 salary level.
Your New RoleWe are currently recruiting for a Customer Services Administrator to join a busy and growing team based in Barnsley. This is a fantastic opportunity to support a fast-paced department during a period of increased workload.
You will work closely with internal teams and field-based staff, ensuring the smooth coordination of administrative and customer service activities.
Key Responsibilities
Handling incoming calls and directing queries appropriately
Busy inbound customer service support
Taking accurate messages and ensuring timely follow-ups
Contacting customers to schedule appointments and updating internal systems
Managing shared inboxes and allocating queries to the relevant teams
Preparing monthly data reports, including bonus payment spreadsheets
Supporting general administration across the department
What You'll Need to Succeed
Previous experience within an administrative or customer service role
Be able start temporary work in Barnsley with immediate effect
Strong communication skills, both written and verbal
Excellent organisation and attention to detail
Ability to work efficiently under pressure
Good IT skills, including experience with databases and Excel
A team-focused, flexible approach
What You'll Get in Return
Immediate start opportunity
£28,000 salary level
Competitive hourly rate with holiday pay
Supportive and collaborative working environment
Potential for contract extension depending on business needsIf you're available immediately and looking for your next administrative opportunity in Barnsley, apply now or contact Hays for more information.
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Salary description
£28000.00 - £28000.00 per year
