Branch Manager - Commercial Vehicles

A major commercial vehicle manufacturer is looking for a driven depot manager to manage a fast paced and demanding commercial vehicle, Vans & HGV depot which includes technicians, workshop, service, admin, finance and parts departments. Must possess depot or branch manager experience within the commercial vehicle sector or similar sector.

ROLE: Depot Manager - Commercial Vehicles

LOCATION: Croydon

BASIC SALARY: £67k

BENEFITS: 10% Annual bonus, company car, pension, life insurance, 25 days holiday.

ROLE:

The position is for a Depot Manager, responsible for developing and maintaining the aftersales service provided to the customer in the depot. The depot is successful, but is fast paced and full on. Looking for someone who can handle the pressure and also drive forward profitability.

Essential Duties and Job Responsibilities
Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency of organisation
Budgeting
Maintain compliance in all areas of Health and Safety in the workplace
Selection and recruitment of staff in all departments (In conjunction with GM)
Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out
Remain up to date with all relevant legal requirements
Achieve and strive to exceed customer service level expectations and agreements
Identify and implement a training plan for all depot staff
Ensure premises are maintained to a high standard, inline with Operating standards
Ensure premises security measures are adequate at all times
Actively seek new business in conjunction with GM / GSM
Ensure all invoice related queries are dealt with in a timely manner
Monitor Warranty / Contract ledger
Other general duties as designated by the General Manager

Candidate Requirements
Education and/or Experience
Main Dealer workshop experience
Leadership skills / experience

Current driving licence
Ability to work within guidelines given and to strict deadlines
Ability to work under pressure
Ability to actively seek solutions to problems
Ability to work as part of a team
Good leadership skills
Good verbal and written communication skills
Excellent customer service skills
Flexibility to undertake a wide range of tasks
Awareness and understanding of health and safety requirements
Computer literate