Summary
The Senior Administrator – is responsible for the strategic oversight, governance, and day-to-day management of maintenance backlogs across Planned Preventive Maintenance (PPM), Reactive Maintenance, Corrective Works, and Billable Works activities. This role leads the Backlog Administrator function, ensuring backlog performance is monitored and backlog reduction initiatives are driven effectively. The Senior Administrator prioritises workloads, identifies risks and blockers, and ensures work progresses in line with contractual commitments and service level agreements.
Acting as a key support function to Key Account Managers, the role provides operational insight, financial oversight, performance reporting, and administrative leadership to ensure successful contract delivery. Working closely with operational teams, contractors, planners, and client stakeholders, the Senior Administrator ensures maintenance work is planned, scheduled, financially governed, and tracked through to completion, maintaining robust audit trails and accurate contract records.
The role includes line management or mentoring responsibilities for the Backlog Administrator, providing day-to-day guidance, workload review, escalation support for complex issues, and supporting training and performance management.
Skills
• Strong backlog management and recovery expertise across PPM, Reactive, Corrective, and Billable Works
• Leadership and team supervision skills, including mentoring and line management
• Ability to prioritise workloads aligned with contract objectives
Salary description
£17.00 - £17.00 per hour