Ever walked into a room where every detail … the lighting, the flow, the welcome - just works? That's the standard here. This is white-glove, high-touch event delivery for a global agency, embedded within their clients London office as the go-to face of exceptional venue and event experience.
If you thrive on precision, have poise under pressure and make senior stakeholders feel like the most important people in the room, this one's for you.
What you'll be doing:
- Acting as the central point of contact for the venue's logistical needs - catering, AV, security, swag, transport, the lot
- Managing booking requests and room blocks, coordinating calendar invites for prep meetings and speaker scheduling
- Delivering on-site, day-of support - registration, badge printing, guest management and troubleshooting on the fly
- Owning event documentation, supply management, and post-event stakeholder comms
- Managing décor, staffing and catering across a portfolio of high-touch meetings and events
- Keeping swag and supplies inventoried and stocked without missing a beat
- Building genuine relationships with clients and the wider team
- Bringing proactive ideas and creative solutions to the table, every time
What we're looking for:
✅ Experience: experience in a similar venue/event coordination role, ideally supporting meetings and conferences from 50 to 300+ attendees
✅ Service pedigree: A track record in 5* / white-glove environments - you understand what "concierge level" really means
✅ Client-facing confidence: Comfortable managing senior-level stakeholders and translating their needs into flawless execution
✅ Organisation: Excellent time management, multi-tasking, and the ability to stay calm and sharp under pressure
✅ Mindset: Proactive, resourceful, and always looking for a smarter way to do things
If this sounds like your kind of jam, we'd love to hear from you. Please note that this role requires you in office 5 days per week.