Job Title: Head of Operations
Company: TMS FM Group Ltd
Location: South East
Employment Type: Full-time
About Us:
TMS FM Group Ltd is on an exciting journey of growth and transformation. Since our formation, we have expanded into a vibrant group of companies delivering world-class services across key sectors including events security, keyholding, security guarding, and commercial cleaning. We are proud to serve a diverse range of clients, consistently raising the bar with our commitment to excellence and professionalism.
Our journey is guided by the TMS Road to Greatness plan—a bold vision to elevate every aspect of our business, from leadership and people development to customer service and operational excellence. As part of this ambition, we seek to become a truly GREAT company recognised for innovation, leadership, and premium service delivery in the facilities management industry.
The Role:
We are searching for a dynamic and proven Head of Operations to lead and inspire our operations teams across all sectors. This role demands a GREAT leader who leads by example, is passionately hands-on and takes full ownership of operational success. This is not your typical 9-5 role; it requires dedication, resilience, and the ability to manage a fast-paced, reactive environment where team presence and real-time decision making are key.
Key Skills & Qualities:
- Proven track record leading operations in facilities management, delivering security, cleaning, and maintenance services
- Hunger to succeed, aligning personally with our Greatness values
- Keen interest in leveraging AI to drive operational efficiencies and innovation
- Strong work ethic with the commitment to lead from the front
- Excellent decision-making skills under pressure and strategic thinking
- A continuous learner passionate about self-improvement and growth for themselves and their team
- Inspiring leader dedicated to developing and empowering others
- Ownership mindset, accountability, and a drive to excel beyond expectations
What We Expect:
- Lead actively and visibly, especially during peak operational periods
- Flexibility to work outside of standard hours, responding to your team’s needs as they arise
- Proactively drive improvements, not only reporting metrics but implementing real change
- Instill a culture aligned with the TMS Greatness plan, high standards, discipline and shared accountability
Why Join Us?
At TMS FM Group Ltd, joining us means becoming part of a company with a clear vision to be GREAT in every way. We offer:
- A directorship pathway for leaders aspiring to shape the future of the business
- Comprehensive healthcare benefits supporting your wellbeing
- Flexible working options to balance personal and professional commitments
- A vibrant culture where your contribution is valued and your leadership empowers others
- Opportunities to be part of a visionary plan driving growth, innovation, and excellence across multiple sectors
How to Apply:
If you are ready to lead with purpose and take your career to new heights with TMS FM Group Ltd, please submit your CV and a cover letter sharing why you embody the qualities and vision of the Head of Operations role.