The Brand
The Digital New Channels Lead will join one of the UK's most iconic retail businesses, where innovation is at the heart of everything they do. With a market-leading website, best-in-class omnichannel experience and a reputation for setting the standard in digital retail, this is a business that's continually investing in the future of ecommerce. As the Digital New Channels Lead, you'll help shape how millions of customers shop by driving the next wave of digital innovation.
The Role
As the Digital New Channels Lead, you'll own the discovery, testing and scaling of emerging digital channels that will define the future of online retail. From social commerce and AI to rapid delivery, international expansion and new customer experiences, you'll take ideas from concept through to launch, building business cases and delivering measurable commercial growth. Reporting into the Digital Director, the Digital New Channels Lead will work closely with senior stakeholders while leading a high-performing team that sits at the forefront of digital innovation.
The Person
The ideal Digital New Channels Lead is a commercially minded digital leader who thrives on innovation and enjoys turning ambitious ideas into real business results. You'll bring experience launching or growing digital channels, influencing senior stakeholders and delivering strategic initiatives within a fast-paced ecommerce environment. Curious, forward-thinking and passionate about emerging technologies, the Digital New Channels Lead will combine strong commercial acumen with exceptional leadership to help shape the future of one of the UK's leading omnichannel retailers.