Responsible to: Business support manager
London hybrid (1 day in office)
6 month FTC (3 days a week)
Closing date: 11th August 2026
Interviews: 17th and 18th August 2026
The role
RISE strives for a world where people , including children and young people, can lead safe,
purposeful lives as a result of better relationships within families and communities; where
harmful behaviour is marginalised and fewer people , including children and young people,
are victims of crime. In order to create safe communities, RISE empowers people to break
their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and
young people, can make better decisions, given the right support. RISE are specialists in
designing and delivering evidence-based, transformative behaviour change courses within
the criminal justice system and wider community.
The Administrator will be part of the the Organisational Development Team; supporting
Training, HR, IT and Finance. The post holder will be the first point of call to respond to
external enquiries to RISE via phone and email. It’s crucial that the postholder is able to
multi-task and has high attention to detail in oder to complete tasks in a timely manner.
Key accountabilities:
Office admin
- Phone calls and emails – taking messages and directing enquiries to the relevant department
- Liaise with office building reception to coordinate meeting room bookings & gather post
- Manage general email inbox
- Monitor stationary supplies and ensure office cupboards are kept tidy
- Order staff ID lanyards
- Scheduling meetings as and when required via Outlook
Human resources
- Monitor staff Disclosure and Barring System (DBS) checks, using First Advantage to submit new applications when needed.
- Keep DBS register up to date.
- When required by the HR Specialist, assist in scheduling interviews both in person and online
- Research external job boards and post job adverts to assist in the recruitment process.
- Liase with Agencies
- Maintain training registers and assist Training Lead with organising training
- Ensure all new starters are set up with training accounts
- Complete occupational health questionnaires for new starters prior to their start dates
- Chase employees for any uncompleted documentation, including policies to read as part of the onboarding process.
IT
- Coordinate IT onboarding for new starters, ensuring accounts, access, and equipment are set up.
- Liase with our external IT department to remove access for leavers
- Support specific projects as assigned by the Business Manager e.g Fixed Asset registers, Inventory tracking.
Other duties
- Assist with payroll as and when required by the Business Support Manager
- Health and safety duties as when required
Knowledge, skills, abilities, experience
Essential
- Excellent prioritisation skills.
- A background in administration and proven experience of providing proactive administrative support.
- The ability to work with minimum supervision as part of a small internal team.
- Good written and verbal skills
- Excellent attention to detail.
- Ability to manage conflicting demands and meet deadlines.
- Ability to work on own initiative.
- Ability to stay calm under pressure.
- A methodical and thorough approach to work.
- Approachable, proficient and a good team player.
- Strong organisational, grammar and communication skills.
- Ability to compile data and reports.
- Ability to collate information
- Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
- A proactive approach to problem solving.
- Accurate data management and input at high volume, paperwork checks and claim checks.
Qualifications
- Good general level of education including Maths and English to GCSE level